Summary
Overview
Work History
Education
Skills
Timeline
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Renee Triplett

Palm Coast,FL

Summary

Dynamic Barista with proven expertise in beverage preparation and cash handling, honed at Dunkin' Donuts. Excelled in delivering exceptional customer service, leading team training with a positive approach, and enhancing sales through soft selling techniques. Demonstrated ability to manage high-volume periods, ensuring customer satisfaction and efficiency. Skilled in POS systems and maintaining a professional demeanor under pressure.

Overview

4
4
years of professional experience

Work History

Barista

Dunkin' Donuts
04.2014 - 09.2018
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

High School Diploma -

Flagler-Palm Coast High School
Palm Coast, FL
05.2015

Skills

  • POS Systems
  • Coffee expertise
  • Menu Memorization
  • Soft selling
  • Beverage Preparation
  • Cash Handling
  • Opening and closing duties
  • New Hire Training
  • Team Leadership
  • Friendly and outgoing
  • Professional Demeanor

Timeline

Barista

Dunkin' Donuts
04.2014 - 09.2018

High School Diploma -

Flagler-Palm Coast High School

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Renee Triplett