Renee Tucker
Spring Hill ,FL
Summary
Dynamic insurance agent with a proven track record at State Farm, excelling in client relations and policy writing. Expert in analyzing client needs and delivering tailored insurance solutions, enhancing customer satisfaction and retention. Skilled in negotiation and upselling, consistently achieving sales targets while maintaining high standards of professionalism and ethics.
Overview
27
27
years of professional experience
Work History
INSURANCE AGENT
Triple A
10.2025 - Current
- Developed comprehensive insurance plans tailored to client needs.
- Provided expert guidance on policy options and benefits to clients.
- Managed client accounts, ensuring accurate documentation and updates.
- Conducted thorough assessments of risk factors for various policies.
- Streamlined claims processing procedures, enhancing efficiency and client satisfaction.
- Led initiatives to improve customer retention through personalized follow-up strategies.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Insurance Agent
Navsav
12.2024 - 10.2025
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Analyzed client needs to recommend appropriate insurance products and services.
- Developed comprehensive insurance plans tailored to individual client requirements.
- Conducted policy reviews to ensure compliance with regulations and updates.
- Educated clients on coverage options, benefits, and claims processes effectively.
- Implemented feedback mechanisms for continuous improvement in customer service delivery.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Insurance Agent
State Farm
06.2022 - 12.2024
- Collaborated with team members to streamline application processes and improve efficiency.
- Mentored new agents on best practices in sales techniques and customer engagement strategies.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
Education
Insurance License - Insurance
Central Ins
Clearwater, FLHigh School Diploma - Business
Springfield High
Springfield, PA06.1985
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Auto insurance
- Client relations
- Customer follow-up
- Client needs analysis
- Client retention
- Account management
- New client acquisition
- Life insurance
- Policy writing
- Upselling
- Negotiation
- Policy renewals
- Property insurance
Timeline
INSURANCE AGENT
Triple A
10.2025 - Current
Insurance Agent
Navsav
12.2024 - 10.2025
Insurance Agent
State Farm
06.2022 - 12.2024
Insurance License - Insurance
Central Ins
High School Diploma - Business
Springfield High