RENEE VAN DONSEL
Luxemburg,WI
Summary
Results-oriented finance professional with extensive experience in creating efficiencies and reducing costs. Demonstrates strong analytical skills and a commitment to enhancing client satisfaction through effective communication and problem-solving. Recognized for contributions to team performance and sustained operational excellence.
Overview
35
35
years of professional experience
Work History
Finance Specialist Sr
Kewaunee Fabrications
Kewaunee, USA
01.2025 - Current
- Analyzed financial data to support budgeting and forecasting efforts.
- Prepared and distributed inter-company reports to facilitate financial transparency and collaboration.
- Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
- Prepare, analyze, and distribute Backlog report
- Executed customer support responsibilities to enhance client satisfaction and effectively resolve inquiries.
Customer Support Representative Associate
Kewaunee Fabrications
Kewaunee, USA
08.2022 - 12.2024
- Managed all incoming sales orders through the sales process from entry to delivery and maintained costing and pricing files.
- Place and manage orders, issue credit memos, and manage customer returns
- Determine part pricing utilizing costing sheets. Update and communicate price changes to customer
- Processed work orders for parts efficiently in the production line.
Accounts Receivable Specialist
Alive and Kickin’ Pizza Crust
Green Bay, USA
08.2021 - 05.2022
- Reporting to the Accounting Supervisor. Applied daily cash, reviewed customer aging, and managed customer deductions.
- Reviewed AR aging and contacted customers with past due invoices to ensure timely payments.
- Applied cash to customer accounts each day
- Researched and resolved deductions to enhance cash flow and customer account accuracy.
- Updated forecasts for daily cash flow based on incoming data
- Post daily invoices
- New customer setup – request bank and trade references
Trade Promotion Analyst
Treehouse Foods - Bay Valley Foods
Green Bay, USA
04.2017 - 08.2021
- Contribute to the company’s success by compiling and analyzing customer trends as they relate to sales promotion events presented to our customers.
- Work closely with our Business Development Sales team, Financial Planning & Analysis as well as additional internal and external parties involved in the entry and analysis of customer gross to net sales activity impacting a customer P&L statement.
- Entered trade promotion information received from sales partners into the Trade Promotion database system, Vistex.
- Conducted financial analysis to assess promotional impact on customer profit and loss statements; served as key contact for divisional trade inquiries.
- Managed Food Service Distributor accounts to align promotional strategies and maintain promotional programs and contracts.
- Collaborated with team members to research and resolve trade-related deductions.
- Participated on integration team to implement new system for Master Data
Pricing Analyst II
Dean Foods, Inc
DePere, USA
01.2016 - 04.2017
- Reported to the Financial and Administration Manager. Maintained accurate pricing files, processed monthly price changes, coded and maintained rebates and promotions.
- Review and process weekly plant payroll.
- Operated within a leading American food and beverage company focused on dairy products.
Account Specialist - Customer Service
Schreiber Foods, Inc.
Green Bay, USA
03.2014 - 06.2015
- Performed daily order management, handled customer complaints, fulfilled customer requests, and maintained pricing files and accruals.
- Served as Subject Matter Expert (SME) for pricing and handling of complaints; trained new employees and acted as primary resource for the entire department.
- Managed accounts of 65 customers; in the first four months on the job, evaluated process flow, identified and implemented efficiencies which provided ability to request and assume responsibility for additional accounts including two large, national accounts.
R12 Project Resource - Customer Service
Schreiber Foods, Inc.
Green Bay, USA
03.2012 - 03.2014
- Represented department on cross-functional team for Oracle R12 upgrade implementation, collaborating with stakeholders to ensure alignment.
- Implemented system and process upgrades, training Customer Service Team on changes to enhance service delivery.
- Acted as the primary contact for all Pricing Specialists and assisted on pricing projects while communicating updates.
- Developed training program for new employees with a focus on pricing processes.
- Completes project tasks according to the plan; validates data and forms for accuracy.
- Delivered periodic project status presentations, keeping department informed and addressing concerns regarding the transition.
Pricing Manager - Customer Service
Schreiber Foods, Inc.
Green Bay, USA
06.2008 - 03.2012
- Reporting to the Customer Service Team Leader. Maintained accurate pricing files and processed price changes for customers. Also manages deductions.
- Led pricing team during merger of two major customers; ensured accurate pricing and recoding of accruals while collaborating with new customer contact to enhance relationship, facilitating a seamless transition.
- Identified $35,000 error in promotional payment; collaborated with customer to resolve issue and prevent overpayment of promotional funds.
- Pursued repayment of unauthorized deductions and established processes to prevent future occurrences.
- Developed promotional tracking document which provided accurate, real-time data on promotion status and financial impact.
- Mentored new Pricing Manager and trained new Sales Managers which ensured standard approach to key national accounts.
Vender Managed Inventory (VMI) Specialist / Order Manager
Schreiber Foods, Inc.
Green Bay, USA
05.1996 - 06.2008
- Reporting to the Customer Service Team Leader. Responsible for maintaining required inventory and service levels according to the customer requirements.
- Managed Wal-Mart account for 4.5 years: Led team in improving order change processes, providing data to identify needs and implementing cross-functional changes that minimized shortages and eliminated non-value added work.
- Forecasted future volume, planned and created customer orders accurately using customer promotional and history data.
- Led onboarding team for new national account; coordinated cross-organizational efforts to ensure customer requirements were met, including on-time shipments.
- Contributed to Process Improvement Team to standardize handling of sample shipments, enhancing efficiency and consistency.
- Achieved the President’s Award for Excellence for exceptional customer focus in 2005.
Payroll Accountant
Schreiber Foods, Inc.
Green Bay, USA
02.1992 - 05.1996
Freight Accounts Payable Coordinator
Schreiber Foods, Inc.
Green Bay, USA
08.1991 - 02.1992
Education
Bachelor’s Degree - Business Management
Lakeland College
Plymouth, Wisconsin01-2014
Associate Degree - Accounting
Northeast Wisconsin Technical College
Green Bay, Wisconsin01-1990
Skills
- Financial analysis
- Process documentation
- Customer relationship management
- Trade promotion analysis
- Data reporting and visualization
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Invoice processing
- Order management
- Data analysis
Professional Development
- Stephen Covey Skills
- Karrass - Effective Negotiating
- Selling with Insight, Servicing with Insight
- Extraordinary Presentation Skills
Activities
- President, 4-H Leader’s Board Member, 4-H Club General Leader
- Outstanding Volunteer 2014
- Outstanding Leader 2013
- Youth Committee Chair, Kewaunee County Farm Technology Days
Timeline
Finance Specialist Sr
Kewaunee Fabrications
01.2025 - Current
Customer Support Representative Associate
Kewaunee Fabrications
08.2022 - 12.2024
Accounts Receivable Specialist
Alive and Kickin’ Pizza Crust
08.2021 - 05.2022
Trade Promotion Analyst
Treehouse Foods - Bay Valley Foods
04.2017 - 08.2021
Pricing Analyst II
Dean Foods, Inc
01.2016 - 04.2017
Account Specialist - Customer Service
Schreiber Foods, Inc.
03.2014 - 06.2015
R12 Project Resource - Customer Service
Schreiber Foods, Inc.
03.2012 - 03.2014
Pricing Manager - Customer Service
Schreiber Foods, Inc.
06.2008 - 03.2012
Vender Managed Inventory (VMI) Specialist / Order Manager
Schreiber Foods, Inc.
05.1996 - 06.2008
Payroll Accountant
Schreiber Foods, Inc.
02.1992 - 05.1996
Freight Accounts Payable Coordinator
Schreiber Foods, Inc.
08.1991 - 02.1992
Bachelor’s Degree - Business Management
Lakeland College
Associate Degree - Accounting
Northeast Wisconsin Technical College