Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly adapt to new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality Aide
Alpine Skilled Nursing & Rehabilitation
Reno, NV
01.2025 - Current
Replenished supplies such as linens, towels and toiletries in all patient units.
Turned mattresses, changed linens and replenished supplies in patient rooms and bathrooms.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Supported team operations by keeping supplies well-stocked and stations ready for guest service.
Assisted guests by promptly responding to questions, requests and concerns.
Answered call lights promptly and responded to patient requests for assistance.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Transported patients between rooms, departments or other areas of the hospital using wheelchairs or stretchers.
Demonstrated excellent communication skills when interacting with customers and colleagues.
Assisted in the preparation of meals for patients including cutting food into small pieces, serving meals and providing special diets as needed.
Maintained inventory of hospitality supplies and placed orders to ensure adequate stock levels.
Elderly Caregiver
Lola's legacy
Reno, NV
12.2023 - 01.2025
Engaged clients by conversing and participating in activities and hobbies.
Communicated effectively with family members on progress of client's health condition.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Developed strong relationships with clients based on trust and respect.
Instructed family members on how to provide bedside care.
Consulted with client care team to continually update care plans.
Laundered clothing and bedding to prevent infection.
Provided companionship and emotional support to elderly clients.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Monitored health and well-being of clients and reported significant health changes.
Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Respected the privacy, dignity and confidentiality of each client served.
Helped clients get in and out of beds and wheelchairs.
Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
Provided emotional support during end-of-life transitions.
Organized recreational activities to promote physical and mental well-being of the elderly.
Recorded client status progress and challenges in logbooks and reports.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Caregiver
B,s caring hands
Sparks, NV
01.2023 - 01.2025
Organized oral medications for clients following dosage and schedule requirements.
Provided emotional support to clients during difficult times.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Coordinated transportation services for clients when necessary.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Contributed to case reviews of client status and progress.
Reported concerns to nurse supervisor to promote optimal care.
Helped clients get in and out of beds and wheelchairs.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Recorded client status progress and challenges in logbooks and reports.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Cashier Assistant
7 11
Fernley, NV
01.2022 - 10.2022
Assisted with customer requests and answered questions to improve satisfaction.
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Swept and mopped front end during shifts to maintain professional appearance.
Handled merchandising and restocking needs for multiple checkout lanes.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Described products to customers and accurately explained details and care of merchandise.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Managed cashier shifts and breaks.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Placed merchandise in bags or boxes and gave packages to customers.
Resolved issues with cash registers, card scanners and printers.
Answered phone calls to assist customers with questions and orders.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Scanned items quickly to keep lines moving and reduce overall wait time.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Helped customers find store locations and complete purchases.
Helped customer locate and select appropriate merchandise throughout store.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Monitored sales events, added new merchandise and rang up purchases.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
Resolved customer complaints and escalated worsening concerns for remediation.
Assistant Store Manager
Family Dollar
Fernley, NV
01.2019 - 10.2022
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Answered customer questions and addressed problems and complaints in person and via phone.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Scheduled staff to assign employee shifts according to departmental and business needs.
Receiving Associate
Wal-Mart Distribution Center
Sparks, NV
11.2021 - 08.2022
Input weights, charges, discrepancies and other data in [Software].
Coordinated resolutions to independently handle damages, shortages and nonconformance.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Processed material requests from internal customers accurately and efficiently.
Education
Management And Leadership Certific - Management , Leadership
Bellevue University
Bellevue, NE
08.2022
Skills
Drawer balancing
Cash handling
Inventory processes
Product and service sales
Certification
[Area of certification] Training - [Year]
[Area of expertise] License - [Year]
Timeline
Hospitality Aide
Alpine Skilled Nursing & Rehabilitation
01.2025 - Current
Elderly Caregiver
Lola's legacy
12.2023 - 01.2025
Caregiver
B,s caring hands
01.2023 - 01.2025
Cashier Assistant
7 11
01.2022 - 10.2022
Receiving Associate
Wal-Mart Distribution Center
11.2021 - 08.2022
Assistant Store Manager
Family Dollar
01.2019 - 10.2022
Management And Leadership Certific - Management , Leadership