RENEE VINSON
Hospitality
Tyler,United States
Summary
Talented Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Very strong customer service.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Hospitality
Holiday Inn Convention Center
05.2024 - Current
- Built rapport with guests through friendly interactions, fostering an atmosphere of warmth and hospitality at each event.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in the training of new team members, ensuring consistent delivery of hospitality standards.
Hospitality
Marriot International
05.2023 - 10.2023
- Built rapport with guests through friendly interactions, fostering an atmosphere of warmth and hospitality at each event.
- Actively participated in industry conferences staying up-to-date on current trends in hospitality management best practices.
- Assisted in the training of new team members, ensuring consistent delivery of hospitality standards.
Area Supervisor/Manager
Ross Inc
08.2022 - 02.2023
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Supervisor
Hyatt @ The Quarry
04.2017 - 02.2020
- Evaluated employee performance and coached and trained to improve weak areas.
- Set overall vision and provided team leadership.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Worked with management team to implement proper division of responsibilities.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
Supervisor/Physician Lounge
Northeast Baptist Hospital
01.2016 - 01.2017
- Successfully catered the Physicians lounge.
- Cultivated positive rapport with the Physicians to ensure quality menus.
- Assisted in organizing and overseeing all special events directly with the chef.
Education
High School Diploma -
John W. North High School
Riverside, CA 08.1979 - 06.1983
Skills
Coaching and mentoring
Policies and procedures
Staff Management
Verbal and written communication
Certification
Food Handler Certificate of Completion
Timeline
Hospitality
Holiday Inn Convention Center
05.2024 - Current
Food Handler Certificate of Completion
04-2024
Hospitality
Marriot International
05.2023 - 10.2023
Area Supervisor/Manager
Ross Inc
08.2022 - 02.2023
Assistant Supervisor
Hyatt @ The Quarry
04.2017 - 02.2020
Supervisor/Physician Lounge
Northeast Baptist Hospital
01.2016 - 01.2017
High School Diploma -
John W. North High School
08.1979 - 06.1983
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