Detail-oriented professional with extensive experience in housekeeping, customer service, and administrative roles. Proven success in maintaining cleanliness, managing transactions, and resolving customer issues. Strong skills in Microsoft Office, verbal communication, and multitasking, bringing dedication and reliability to every role.
Overview
9
9
years of professional experience
Work History
Housekeeper
Heaven Housekeeping
01.2024 - 08.2024
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Clean and tidy the home
Laundry and ironing
Clean kitchens
Take out trash and recycling
Run errands (sometimes)
Care for pets (sometimes)
Waitress
Bombshells Restaurant And Bar
04.2023 - 09.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Cashier
Aafes Exchange Main Store
04.2022 - 07.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Customer Service Representative
Alorica
01.2019 - 04.2019
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Managed customer loan qualifications
Outbound,Inbound,cold calling
Contributed to sales growth by upselling products and services based on individual customer requirements.
Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Receptionist
Quarry Nail Bar
01.2018 - 07.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Administrative Assistant
Linear Collection
03.2016 - 07.2017
Scheduled all client meetings, travel arrangements, and was the front office manager
Fulfilled standard and whole sale orders
Point person for quality and stock control
Managed fashion fittings and photoshoots
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Cashier
99 Cent Only Store
03.2015 - 12.2015
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.