Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
House Director
SigEp National Housing
01.2022 - 05.2024
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Enforced policies and safety standards through building and room rounds.
Coordinated activities and events to create safe, positive and inclusive environment.
Provided crisis management and intervention during emergency situations.
Responded to student inquiries and concerns, offering support and guidance.
Developed, implemented and monitored residential policies and procedures.
Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Developed and maintained relationships with parents to promote positive living environment for students.
Administrative Assistant
Ellison Plumbing
09.2018 - 02.2023
Executed record filing system to improve document organization and management.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assisted development and implementation of new administrative procedures.
Developed strategies to streamline and improve office procedures.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Completed invoicing and billing procedures
Executed record filing system to improve document organization and management
District Manager
Kellsinc, INC-Jersey Mike's Subs
02.2016 - 09.2018
Supervised 4 locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Generated financial and operational reports to assist management with business strategy.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Dental Assistant
Dr. Robert Meador, Dr. Leo Ginn
05.1997 - 04.2000
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Maintained clean and sterile work environment to prevent cross-contamination and infection.