Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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RENEE WHITFIELD

Elmont,USA

Summary

Human Resources student with 3+ years’ experience in the food industry, who is eager to transition to a progressive career in the HR field. Knowledgeable of talent management concepts, such as HR education. Skilled in conflict resolution, records management, and customer service. Master of Human Resource Management student capable of applying graduate training to service the field and improve employee relations

Overview

4
4
years of professional experience

Work History

Barista

Little Neck
Little Neck
10.2024 - Current
  • Understand a wide range of patrons and deliver exceptional service during busy operating hours
  • High level of emotional intelligence required
  • Making lattes, expresso, and refreshers
  • Purchasing and cash handling
  • Ringing up guests at the cash register

Bartender/ Server

BJ’s Brewhouse
Valley Stream
06.2021 - 09.2024
  • Train new bartenders to learn drink recipes, serve guests, and process monetary transactions with the company cash register
  • Understand a wide range of patrons and deliver exceptional service during busy operating hours
  • High level of emotional intelligence required
  • Troubleshooting customer challenges to overcome objectives and provide a pleasant experience
  • Accommodating difficult guests

Bartender

OTG
Jamaica
06.2023 - 06.2024
  • Optimize time and resources to guarantee positive financial outcomes for the establishment, meeting competitive sales targets
  • Understand a wide range of patrons and deliver exceptional service during busy operating hours
  • High level of emotional intelligence required
  • Prepare for shifts by prepping materials and maintaining accurate inventory
  • Staying compliant with safety and sanitation guidelines
  • Troubleshooting customer challenges to overcome objectives and provide a pleasant experience
  • Accommodating difficult guests
  • Train new bartenders to learn drink recipes, serve guests, and process monetary transactions with the company cash register

Bartender/Server

Applebee’s
Baldwin
10.2020 - 05.2021
  • Understand a wide range of patrons and deliver exceptional service during busy operating hours
  • High level of emotional intelligence required
  • Prepare for shifts by prepping materials and maintaining accurate inventory
  • Staying compliant with safety and sanitation guidelines
  • Optimize time and resources to guarantee positive financial outcomes for the establishment, meeting competitive sales targets
  • Train new bartenders to learn drink recipes, serve guests, and process monetary transactions with the company cash register

Education

Master of Human Resource Management -

Keller Graduate School of Management
New York, NY
04.2024

Bachelor of Arts - Theater

City University of New York (CUNY) York College
New York, NY

Skills

  • Microsoft Office (Word/Excel/PowerPoint)
  • Customer Service
  • Cash handling
  • Hospitality
  • Maintenance
  • Bartending
  • Reliable
  • Flexible
  • Attentive to detail
  • Up-selling
  • Dining room maintenance
  • Opening and closing duties
  • Latte art
  • Espresso machine operation
  • Safe food handling practices
  • Workflow management
  • Time management
  • Team player
  • Attention to detail
  • POS systems
  • Safe food handling
  • Cash register operation

Personal Information

Title: HR Coordinator

Timeline

Barista

Little Neck
10.2024 - Current

Bartender

OTG
06.2023 - 06.2024

Bartender/ Server

BJ’s Brewhouse
06.2021 - 09.2024

Bartender/Server

Applebee’s
10.2020 - 05.2021

Master of Human Resource Management -

Keller Graduate School of Management

Bachelor of Arts - Theater

City University of New York (CUNY) York College

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RENEE WHITFIELD