Summary
Overview
Work History
Education
Skills
Timeline
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Renee Wilkins

Hempstead,NY

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Summer Camp Counselor

Sheldon Calvary Camp
06.2022 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Supported children by actively listening and offering encouragement.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Maintained clean, safe and secure archery range to reduce injuries or illnesses.
  • Developed and delivered developmentally appropriate archery program to facilitate engagement.
  • Kept campers interested, challenged and attentive to archery using positive reinforcement.

Shift Supervisor

Bruster's Real Ice Cream
09.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.

Associate

Shenot Farm Market
07.2020 - 07.2021
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Worked varied hours to meet seasonal and business needs.
  • Provided product price information to customers.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Education

High School Diploma -

North Allegheny High School
Wexford, PA
06.2022

Skills

  • Emergency Situations
  • Active Participation
  • First Aid
  • Written and Oral Communications
  • Policy and Procedure Adherence
  • Emotional Support
  • Group and Individual Instruction
  • Child Supervision
  • Staff Management
  • Cash Handling Expertise
  • Problem-Solving Ability
  • Stockroom Rotation
  • Window Displays
  • Maintaining Clean Work Areas
  • Customer Relationship Management
  • New Hire Training

Timeline

Summer Camp Counselor

Sheldon Calvary Camp
06.2022 - Current

Shift Supervisor

Bruster's Real Ice Cream
09.2021 - Current

Associate

Shenot Farm Market
07.2020 - 07.2021

High School Diploma -

North Allegheny High School

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Renee Wilkins