Renee Williams
Ashford,CT
Summary
In my career, I have enthusiastically cultivated expertise in administrative efficiency and customer service excellence, streamlining processes and enhancing data security. My critical thinking and relationship-building skills have led to significant improvements in operational workflows and team morale, showcasing my ability to blend meticulous attention to detail with a dedicated team spirit.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Carolina Precision Technologies, LLC
03.2005 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships by going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Improved document organization and security with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained accuracy and confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems with diligent data entry and database management.
- Contributed to policy updates, researching OSHA regulations to ensure company compliance.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Science - Communications
Eastern Connecticut State University
Willimantic, CT05-2001
Skills
- Professional and mature
- Strong problem solver
- Critical thinking
- Professional communicator
- Dedicated team player
- Deadline oriented
- Time management
- Meticulous attention to detail
- Prioritization
- Resourceful
- Relationship building
- Team bonding
Timeline
Administrative Assistant
Carolina Precision Technologies, LLC
03.2005 - Current
Bachelor of Science - Communications
Eastern Connecticut State University
Similar Profiles
Rodney HolsteinRodney Holstein
Shipping and Receiving Lead at Alloy Precision TechnologiesShipping and Receiving Lead at Alloy Precision Technologies
Chris DyeChris Dye
Welding/Manufacturing Production Supervisor at Alloy Precision TechnologiesWelding/Manufacturing Production Supervisor at Alloy Precision Technologies
Kevin A. Ortiz-AraujoKevin A. Ortiz-Araujo
Quality Control Inspector at Benchmark Precision TechnologiesQuality Control Inspector at Benchmark Precision Technologies