Summary
Overview
Work History
Education
Skills
Timeline
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Renee Youden

Billerica,USA

Summary

Detailed-oriented QA Analyst with proven experience in quality assurance and customer relationship management. Excels in problem-solving, communication, and organizational skills. Eager to learn new areas of the field.

Overview

32
32
years of professional experience

Work History

QA Analyst

DataRep Associates
10.2016 - Current
  • QA analyst for home inspection reports. High Values, interior, exterior
  • Answer Phones, and problem-solve any customer issues
  • Completes supplement forms when needed.
  • Works with inspectors to get the best results for our customers
  • Loss Control 360
  • Myriad System
  • Word
  • Excel

Accounts Payable/Receptionist

ESA Inc
03.1994 - 01.2009
  • Accounts Payable, posted payments, journal entries, data entry and I also covered the switchboard.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Education

High School Diploma -

St. Joseph's Regional High School
05.1985

Skills

  • Quality assurance and data entry
  • Customer relationship management
  • Problem Solving
  • Attention to detail

Timeline

QA Analyst

DataRep Associates
10.2016 - Current

Accounts Payable/Receptionist

ESA Inc
03.1994 - 01.2009

High School Diploma -

St. Joseph's Regional High School

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Renee Youden