Renee Young
Wake Forest,NC
Summary
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
10
10
years of professional experience
Work History
Team Leader
Sephora at Kohls
06.2024 - Current
- Led team to enhance customer service standards, resulting in improved client satisfaction.
- Trained and mentored staff on product knowledge and visual merchandising techniques.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Coordinated promotional events, driving engagement and increasing foot traffic in-store.
- Developed scheduling procedures that improved workforce efficiency and ensured coverage during peak hours.
- Monitored compliance with company policies, ensuring adherence to operational standards and safety protocols.
Sales Associate
Planet Fitness
11.2023 - 08.2024
- Trained new staff members on operational processes, customer service, and membership policies.
- Assisted members with inquiries regarding fitness programs and services.
- Provided exceptional customer service, ensuring member satisfaction and retention.
Recruiter IV
Facebook
03.2022 - 03.2023
- Leveraged advanced search techniques and Boolean logic to optimize candidate searches on Facebook, ensuring a deep and diverse talent pool.
- Facilitated engaging and informative new hire orientations for diverse groups of employees, ensuring alignment with company culture, policies, and procedures.
- Collaborated with hiring managers to identify talent needs, refined job descriptions, and developed interview strategies tailored to specific roles and requirements.
- Strategized talent acquisition initiatives to align with business objectives and enhance workforce quality.
- Led cross-functional collaboration to develop innovative recruitment strategies and improve candidate experience.
Senior HR Generalist
City of Bowie
12.2018 - 03.2022
- Spearheaded and streamlined on-boarding process resulting in a 20% reduction in new hire orientation time, enhancing efficiency and reducing on-boarding costs.
- Processed and accurately inputted new hire and existing employee information into the HRIS system, encompassing details such as W-4, retirement information, address changes, tuition reimbursement requests and benefits information.
- Successfully conducted thorough background checks for all new hires, ensuring compliance with company policies and industry regulations with a 100% accuracy rate.
- Drafted and negotiated offer letters for diverse roles, resulting in a 15% increase in offer acceptance rate by implementing tailored compensation and benefits packages.
- Implemented tracking system for on-boarding milestones, reducing administrative errors by 25% and ensuring timely completion of all required tasks.
- Led recruitment strategies, enhancing talent acquisition processes and candidate engagement.
- Developed and implemented employee training programs to improve workforce skills and performance.
HR Specialist
NTSB
06.2015 - 12.2018
- Conducted full-cycle recruitment, including job posting optimization, resume screening, and coordinating interviews, resulting in a 20% reduction in time-to-fill.
- Facilitated exit interviews with departing employees to gather feedback and identify trends, resulting in actionable insights to improve retention strategies and address underlying issues.
- Facilitated recruitment processes, including job postings and screening candidates for various departments.
- Developed and implemented employee training programs to enhance workforce skills and compliance.
Education
Master of Science - Public Policy
Bowie State University
Bowie, MD01.2016
Psychology
NCAT
Greensboro, NC01.2009
Skills
- Training and Development
- HR Database Management
- Employee On-boarding and Off-boarding
- HR Process Support
- Payroll Administration
- Benefits Administration
- Process Improvement
- Confidentiality Management
- Recruitment and Talent Acquisition
- Employee Relations
- Project Management
- Conflict Resolution
- Labor Law and Compliance
- Employee Engagement
- USA Staffing
- Webta
- Oracle
- BambooHR
- MS Office/ Excel
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
Sephora at Kohls
06.2024 - Current
Sales Associate
Planet Fitness
11.2023 - 08.2024
Recruiter IV
Facebook
03.2022 - 03.2023
Senior HR Generalist
City of Bowie
12.2018 - 03.2022
HR Specialist
NTSB
06.2015 - 12.2018
Psychology
NCAT
Master of Science - Public Policy
Bowie State University
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