Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
BusinessAnalyst
Renee L. Daniel

Renee L. Daniel

Operations Management
Waseca,MN

Summary

Professional Objective: To obtain a challenging position in a progressive and innovative organization which offers remote work, growth and self-fulfillment. Seasoned Operations Supervisor and talented leader with 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Minnesota District Operations Supervisor

UPS – United Parcel Service, Owatonna Center
St. Paul Division
06.2006 - Current
  • Overall operational management for Owatonna Center Preload, Local Sort, Drivers, Feeder Department, Automotive, Safety, Plant Engineering and Industrial Engineering
  • Provide operational development to achieve safety, production and service goals
  • Through ongoing mentorship, training, positive reinforcement and constructive feedback with part-time supervisors have successfully managed daily operation of Preload and Local Sort
  • Complete monthly comprehensive health and safety audits, damaged material audits, hazardous material audits and facility audits
  • Provide training to Drivers to have a critical eye when searching for additional volume from current customers and gaining new business prospects.

Underwriting Support Specialist II

Federated Insurance
08.2004 - 06.2006
  • Demonstrated corporate cornerstones of equity, integrity, respect and teamwork in all aspects of job, including dealing with employees, policyholders and others
  • Using Federated's Workflow Tool was able to prioritize workload according to urgency, received dates and task due dates
  • Reviewed and processed New Business Quotes, New Business, Renewal Quotes, Renewals and Amendments for completeness and acceptability
  • Offered one on one interaction and support as mentor for new hires.

Executive Regional Manager

Lasson Management II, Inc.
Owatonna, MN
03.2003 - 05.2004
  • Directed, managed and provided support services in administration, sales and marketing, human resources and maintenance to on site general managers for five hotels in Minnesota and Iowa
  • Generated and maintained revenue goals through consistent management, advertising campaigns, sales enhancements and marketing programs
  • Prepared annual plans for five different hotel properties which included their marketing plan, marketing budget, operational budget, capital expenditures and replacement plans and presented annual plans to each property investor

General Manager AmericInn & Microtel

Lasson Management II, Inc.
Owatonna, MN
06.2000 - 05.2004
  • Developed, trained, scheduled and corresponded with guest service, housekeeping, maintenance and laundry personnel
  • Accurate management of payroll expenditures, revenue receipts and controllable costs for maximum profitability
  • Lead team management meetings to promote quality standards within facility and brand, enhanced communication and set property level goals for improvement
  • Administrative management of room reports, audit calculations, payroll summaries and accounts payable
  • Assisted in opening of newly constructed Microtel Inn and Suites.

Business Owner

Merle Norman Cosmetic Studio
03.1997 - 06.2000
  • Managed day to day operations of business
  • This included purchasing, sales and marketing, administration and human resources
  • Created promotional displays and merchandised product so that it was appealing to market of such competitive business
  • Coordinated promotional events and created advertisements with direct mail, newspaper and television
  • Created relationships with clients to whom bought color and skin care products

Education

Associate of Applied Science Degree - Marketing

Chippewa Valley Technical College
Eau Claire, WI
05.1977

Skills

  • Operations and Procedural Knowledge
  • Business Development
  • Operations Management
  • Staff Management
  • Coaching and Mentoring
  • Training and Development
  • Task Delegation
  • Operational Efficiency and Safety
  • Strategize Plans
  • Budget Development
  • Key Performance Indicators (KPIs)

Affiliations

Serve on UPS's WLB (Work Life Balance) Committee 2008 - Present

Served on UPS's District Safety Council 2008 - 2010

Served on Owatonna, MN Chamber of Commerce and Tourism's Advisory Committee, Marketing Sub-Committee and Sports Marketing Sub-Committee

President of CVTC's Marketing and Management Association (post secondary DECA) 1/96 - 1/97, Social Chairperson 8/95 - 1/96

Timeline

Minnesota District Operations Supervisor

UPS – United Parcel Service, Owatonna Center
06.2006 - Current

Underwriting Support Specialist II

Federated Insurance
08.2004 - 06.2006

Executive Regional Manager

Lasson Management II, Inc.
03.2003 - 05.2004

General Manager AmericInn & Microtel

Lasson Management II, Inc.
06.2000 - 05.2004

Business Owner

Merle Norman Cosmetic Studio
03.1997 - 06.2000

Associate of Applied Science Degree - Marketing

Chippewa Valley Technical College
Renee L. DanielOperations Management