Over twenty years administrative experience and ten years management experience. Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Career oriented with a desire to develop skills. Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Teams, Google apps, Zoom and Slack.
Overview
20
20
years of professional experience
Work History
VP Administration and Technology
Weichert, Realtors-The Murray Group
The Woodlands, TX
07.2006 - Current
Lead a team of 6 administrative assistants and assist 70+ realtors with questions and concerns
Support HR in coordinating and administering the processes for employee interviewing, hiring, and training as well as other departure processes
Function as Executive Assistant to the President including taking care of meeting scheduling, travel arrangements, calendar, emails, meeting notes, and any assigned projects
Liaise between upper management, staff and agents to promote efficient communication and collaboration between 4 offices
Plan and organize company events and meetings
Generate reports, memos, letters, financial statements, and invoices as needed
Manage the company’s personal website and create social media posts/ads on Facebook, Instagram, LinkedIn, and Twitter to boost the company’s appearance and reputation
Conduct new agent orientations and follow-up as needed until the agent is well established
Function as the Leads Manager by transferring all incoming leads and ensuring proper follow-up
Develop weekly sales meeting agenda using Microsoft Power Point
Create and implement processes and procedures to maintain a smooth functioning office environment and streamline between 4 offices
Provide techinical support for staff and agents
Handle basic office duties such as phones, emails, faxes, scanning, filing, ordering supplies, etc.
Parts Cashier
Momentum BMW
Houston, TX
01.2003 - 06.2006
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Performed cash, card and check transactions to complete customer purchases
Encouraged customers to make additional purchases by highlighting current deals and keeping floor room well-stocked
Worked flexible schedule and extra shifts to meet business needs
Conducted inventory counts by adding each item in stock and documenting in computer system
Education
Bachelor of Science - Criminal Justice, Sociology
Sam Houston State University
2017
Bachelor of Business Administration - Management
University of Houston – Downtown
2010
Skills
Critical Thinking
Recruiting and Hiring
CRM Software
Organizational Systems
Operational Efficiency
Team Engagement
Policy and Procedure Development
Staff Training
Administrative Support
Verbal and Written Communication
Strategic Planning
Office Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.”