Renee M. Martinez
BRONX,,NY
Summary
Recent graduate with dual Master's degrees in Public Administration and Social Work with proven experience in crisis management, conflict resolution, and community building. Completed an internship at Binghamton University, demonstrating strong analytical, problem-solving, and communication skills. Experienced in managing high-pressure situations, maintaining composure, conducting comprehensive program evaluations, and interacting with diverse stakeholders.
Overview
8
8
years of professional experience
Work History
Residential Life MSW Intern
Binghamton University
08.2023 - 05.2024
- Enhanced client experiences by providing individualized counseling and support services.
- Engaged in community outreach activities to raise awareness about available services.
- Contributed to program evaluation efforts by collecting data on service effectiveness and implementing improvements based on findings.
- Provided crisis intervention services, deescalating situations and connecting individuals with appropriate resources.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for clients.
Group Leader
Phipps Neighborhoods
06.2017 - 08.2022
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Implemented project-based learning initiatives, fostering collaboration and critical thinking among students.
- Organized extracurricular activities related to course content, providing additional opportunities for student growth and development.
Dean of Students Receptionist
Binghamton University
06.2018 - 12.2021
- Enhanced visitor satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained security and telecommunications systems by following proper procedures
- Provided valuable support and guidance to fellow students, aiding in their navigation of university life
Barista
Einsteins Bros Bagels
08.2016 - 01.2019
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Master of Public Administration -
Binghamton University
Binghamton, NY12-2024
Master of Social Work -
Binghamton University
Binghamton, NY12-2024
Skills
- Crisis management
- Leadership & team management
- Case management
- Conflict resolution
- Collaboration
- Community building
- Student support
- Interpersonal communication
- Administrative proficiency
Timeline
Residential Life MSW Intern
Binghamton University
08.2023 - 05.2024
Dean of Students Receptionist
Binghamton University
06.2018 - 12.2021
Group Leader
Phipps Neighborhoods
06.2017 - 08.2022
Barista
Einsteins Bros Bagels
08.2016 - 01.2019
Master of Public Administration -
Binghamton University
Master of Social Work -
Binghamton University
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