Summary
Overview
Work History
Education
Skills
Timeline
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Renee M. Peters

SUWANEE,GA

Summary

Encouraging analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Technical Product Owner

Billtrust
06.2023 - Current
  • Maintains project backlog, prioritizing tickets according to the product roadmap.
  • Manages API and UI technical changes for the Payment Platform.
  • Communicates cross-functionally for alignment on epics, features, and releases,
  • Updates epic delivery dates to ensure production schedule alignment,
  • Collaborates with QA and Dev Team to refine requirements.
  • Presents quarterly technical epics for corporate planning meetings,
  • Facilitates Agile standups, grooming, and planning scrum meetings.
  • Explains product features to stakeholders for technical understanding.
  • Assists in post deployment validations to ensure code meets stakeholder's expectations.
  • Oversees daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Manages day-to-day business operations.

Product Owner

General Motors
03.2021 - 06.2023
  • Managed the development and enhancements of the Cadillac and Chevrolet digital Brand websites,
  • Maintained project backlog, prioritizing tickets according to the product roadmap.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones.
  • Identified risks associated with project timelines or deliverables and mitigation strategies.
  • Collaborated with stakeholders to translate product needs into requirements.
  • Created and prioritized backlog based on roadmap and customer value products.
  • Presened monthly project status to senior Leadership.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.

Lead Software Tester

General Motors
09.2020 - 03.2021
  • Read, interpreted and followed written test instructions and procedures to accurately test products.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.
  • Provided test estimates for sprint planning and backlog grooming.
  • Assigned and managed testing resources for testing coverage to include new employees mentorship and training.

Manufacturing Deployment Technician

02.2019 - 09.2020
  • Worked with Deployment Engineers and Leads on required software updates
  • Configured servers using Windows 2012 R2 operating System for installations
  • Configured HMIs, robots, and camera devices on manufacturing plant servers
  • Connected plant devices to IP address and agents
  • Hosted Cut-over deployment calls and performed upgrade activities for applications on all applicable manufacturing plant servers.

Test Leader

10.2014 - 02.2019
  • Led testing activities for Testers using Agile Methodology
  • Created Test Strategies: project dates, allocations, and environments
  • Assigned testing resources to test tasks for Sprint Planning
  • Led defect triage to discuss, track and establish timely fixes
  • Created Test Exit reports, summarizing test effort prior to release
  • Wrote and executed testing for web applications and data validation using TFS
  • Reported test findings to Scrum Team, advising on pass and fail attempts
  • Created real-time and accelerated testing scenarios for development schedules
  • Trained and mentored new hires.

Business Systems Consultant

TSYS, Inc.
04.2014 - 10.2014
  • Designated testing resource for Toronto Dominion Bank using Agile Methodology.
  • Enhanced system performance with thorough testing and validation of new software releases.
  • Validated tests for inbound and outbound file payment transmissions.
  • Wrote and executed SQL database queries using TOAD.
  • Performed Web testing using Soup UI 4.6.1 – XML commands
  • Tracked defects using JIRA.

Senior Lead (Contractor)

TSYS, Inc.
09.2013 - 04.2014
  • Led testing effort for large financial mainframe projects
  • Created Functional Test Plans (FTP) and/or Test Strategies
  • Analyzed and wrote test scripts per business requirements
  • Executed on-line, batch and data verification test scripts
  • Edited data using TSO, CICS Regions and File Aid for mainframe testing
  • Performed Web testing using Soup UI 4.6.1 – XML commands
  • Conducted test plan reviews with technical and business project team.

Education

Master of Science - Information Technology Management

Western Governors University
07.2021

Bachelor of Science - Business Administration

University of Maryland Eastern
05.1993

Skills

  • Customer Relations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Strategic Planning
  • Business Planning
  • Project estimating
  • Staff Management
  • Teamwork and Collaboration
  • Proficient in Product Management tools - Jira Atlassian Suite, Aha!, Azure DevOps, SQL, Swagger
  • Team Leadership
  • Effective leader
  • Scheduling
  • Quality Assurance

Timeline

Technical Product Owner

Billtrust
06.2023 - Current

Product Owner

General Motors
03.2021 - 06.2023

Lead Software Tester

General Motors
09.2020 - 03.2021

Manufacturing Deployment Technician

02.2019 - 09.2020

Test Leader

10.2014 - 02.2019

Business Systems Consultant

TSYS, Inc.
04.2014 - 10.2014

Senior Lead (Contractor)

TSYS, Inc.
09.2013 - 04.2014

Master of Science - Information Technology Management

Western Governors University

Bachelor of Science - Business Administration

University of Maryland Eastern

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Renee M. Peters