Renee Valerie Ramirez
Lancaster,CA
Summary
Organized receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring the ability to manage multiple tasks simultaneously, and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance the workplace atmosphere and client satisfaction.
Overview
13
13
years of professional experience
Work History
Receptionist
Eastern Los Angeles Regional Center
10.2023 - Current
- Answering high-volume phone calls.
- Making copies and scanning.
- Ordering supplies and essentials needed in the office.
- Metering and distributing mail.
- Booking meeting rooms and appointments.
- Working with Excel and Microsoft.
COVID-19 Tester
ami expeditionary healthcare
10.2021 - 06.2022
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
Nursing Assistant
kei ai los angeles healthcare
08.2019 - 07.2021
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
- Assisted with adequate nutrition and fluid intake.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Receptionist
H&r Block
01.2019 - 03.2019
- Scheduled and confirmed appointments.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
Nurse Assistant
south pasadena care center
05.2016 - 01.2018
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Delivered high level of care to every patient.
Receptionist
Country Villa Rehabilitation Center
08.2014 - 01.2016
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Pulled and organized requested documentation.
- Welcomed large volume of guests and improved overall customer service.
Nursing Assistant
infinity care of east los angeles
02.2012 - 07.2014
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous visit experience.
Education
Certificate - Nursing Assistance
East Los Angeles Occupational Center
Los Angeles, CA01.2012
High School Diploma -
Wilson Woodrow High School
06.2011
Skills
- Verbal and written communication
- Organization and efficiency
- Customer service-oriented
- Excel and Microsoft
- Document organization
- Appointment scheduling
- Office supply management
- Mail distribution
- Administrative support
- Office supply inventory control
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
Eastern Los Angeles Regional Center
10.2023 - Current
COVID-19 Tester
ami expeditionary healthcare
10.2021 - 06.2022
Nursing Assistant
kei ai los angeles healthcare
08.2019 - 07.2021
Receptionist
H&r Block
01.2019 - 03.2019
Nurse Assistant
south pasadena care center
05.2016 - 01.2018
Receptionist
Country Villa Rehabilitation Center
08.2014 - 01.2016
Nursing Assistant
infinity care of east los angeles
02.2012 - 07.2014
High School Diploma -
Wilson Woodrow High School
Certificate - Nursing Assistance
East Los Angeles Occupational Center
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