Strategic professional in human resources management, known for high productivity and efficiency in task completion. Possess specialized skills in employee relations, compliance with labor laws, and talent acquisition strategies. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Youth Talent Development Specialist
Equus Works
Memphis, TN
05.2024 - 09.2024
Designed and executed talent development strategies to boost productivity.
Collaborated with HR to develop effective onboarding procedures, boosting new-hire assimilation.
Mentored youth in long-term goal setting to enhance decision-making skills.
Delivered effective life skills training, enabling youth with important tools for growth.
Participated in team meetings with Human Resources personnel to discuss emerging challenges related to workforce planning.
Facilitated workshops on topics such as leadership development, performance management, communication skills, and customer service excellence.
Program Director
West Tennessee Family Solutions
Cordova, TN
12.2021 - 04.2023
Enhanced participant results through effective supervision of staff.
Led strategic program creation, aligning goals with company mission.
Ensured accurate financial entries for both salaries and benefits.
Strategized comprehensive human resource plans driving team performance.
Managed budgeting processes, including creating forecasts, and tracking expenses.
Established relationships with key stakeholders to build trust in the organization's mission.
Conducted new hire orientation and explained employee benefits.
Ensured program operations adhered to policies and procedures.
Employment Specialist
West Tennessee Family Solutions
Cordova, TN
12.2021 - 04.2023
Conducted individualized assessments to determine client's eligibility for employment programs.
Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
Collaborated with employers to identify current labor market trends and develop job opportunities for clients..
Researched local training opportunities and educational resources available to assist clients in achieving their desired objectives.
Monitored client participation in assigned employment programs, ensuring compliance with all applicable regulations and standards.
Participated in outreach efforts within the community including presentations at schools, churches, civic organizations
Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
Assistant Program Director
Support Solutions Of Tennessee
Memphis, TN
05.2019 - 12.2021
Assisted Program Director in recruiting, interviewing, and hiring new staff members.
Participated in weekly team meetings with Program Director to discuss progress on projects and initiatives.
Created strategies for improving overall efficiency of the program through better utilization of resources.
Oversaw daily operations of the program including scheduling, staffing, and administrative tasks.
Served as a liaison between the Program Director and outside vendors providing services or products.
Maintained detailed records of all financial transactions related to the program's budget.
Optimized schedule programming based on coverage goals, available time, and viewer demographics.
Family Teacher Director
West Tennessee Family Solutions
Cordova, TN
06.2014 - 02.2019
Handled program emergencies professionally, prioritizing individual needs and safety
Developed and implemented data-driven strategies to enhance service quality, ensuring compliance with state regulations and improving overall program efficiency
Partnered with Program Director to streamline application processes, fostering a culture of continuous improvement and staff development
Spearheaded emergency response protocols, balancing individual needs with agency policies and safety requirements to achieve optimal outcomes
Mentored staff in resolving service issues, providing constructive feedback and guidance to enhance overall team performance and client satisfaction
Led strategic initiatives to enhance service quality and compliance, fostering a culture of continuous improvement and innovation in program delivery
Special Education Paraprofessional
Fayette County Board Of Education
Somerville, Tennessee
08.2012 - 02.2013
Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
Provided one-on-one instruction to students who needed extra help with learning tasks.
Supported the development of social skills through modeling appropriate behavior and interactions with peers.
Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
Organized instructional materials for use in the classroom setting.
Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
Education
Bachelor - Leadership and Management
University of Memphis
Memphis, TN
05.2026
Human Resource Professional Certification -
Alison Empower Yourself
Mount Carmel, IL
02-2025
Associate of Science - Psychology
Southwest Community College
Memphis
05.2008
Skills
Innovation Problem Solving
Time Management
Organizational Skills
Business Development Strategies
Microsoft SharePoint
Administration Knowledge
Teams
Dayforce
Paylocity
Interpersonal Communication Skills
Tennessee Notary
ADP
Zoom
Employee Relations
Affiliations
Board of Directors Leadership of Fayette
Certification
Youth Case Management
Developing a Comprehensive Individual Employment Plan