Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Timeline
Generic
Renel Turner

Renel Turner

Troy

Summary

Dynamic professional with extensive experience in small business operations, including ownership of Nelly's Treats Boutique Bakery LLC. Proven track record in financial management and marketing strategy, enhancing customer engagement and driving growth. Adept at team leadership and compliance assurance, fostering high-quality service and operational excellence. Take-charge professional delivering executive support and team leadership to business operations.

Overview

17
17
years of professional experience

Work History

Bakery Owner

Nelly's Treats Boutique Bakery LLC
Cohoes
07.2020 - Current
  • Managed daily operations and customer interactions in a retail environment.
  • Developed marketing strategies to attract and retain customers.
  • Maintained financial records and performed basic bookkeeping tasks.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Identified new opportunities for growth, expansion, and diversification.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Led startup and creation of operational procedures and workflow planning.

Daycare Owner/Operator

Nelly's Daycare
Troy
05.2017 - 07.2022
  • Managed daily operations of a licensed daycare facility.
  • Developed engaging lesson plans for children aged six months to five years.
  • Supervised staff to ensure high-quality care and adherence to safety standards.
  • Coordinated communication with parents regarding child development and daily activities.
  • Implemented health and safety protocols to maintain a safe environment for children.
  • Ensured compliance with local regulations governing child care facilities.
  • Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.

Program Coordiator

Rennselear County ARC
Troy
08.2011 - 04.2018
  • Advocated for clients' rights and access to necessary services in various settings.
  • Documented case notes accurately to ensure continuity of care and compliance standards.
  • Collaborated with multidisciplinary teams to enhance service coordination and support systems.
  • Provided crisis intervention strategies to address immediate client challenges effectively.
  • Developed individualized service plans with clients to identify their strengths, abilities, and goals.
  • Coordinated educational activities designed to increase knowledge about mental health issues.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Teacher's Assistant

Center for Disability Services
Albany
01.2009 - 07.2011
  • Assisted educators in implementing individualized education plans for students.
  • Supported students with disabilities during classroom activities and transitions.
  • Participated in training sessions to enhance skills in special education practices.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.

Education

Bachelor of Arts - English Education

University At Albany
Albany, NY
05-2010

Skills

  • Financial management
  • Marketing strategy
  • Customer service
  • Operations management
  • Compliance assurance
  • Team leadership
  • Lesson planning
  • Small business operations
  • Verbal and written communication
  • Nutrition
  • Cooking demonstrations
  • Public speaking

Accomplishments

  • I am currently serving on the board for the local chapter of YWCA and Community loan fund
  • Nelly's Treats Bakery received an award acknowledging the business's community impact in 2024
  • Nelly's Treats currently works with at minimum 6-10 schools per year. Facilitating educational based baking courses.

References

References available upon request.

Timeline

Bakery Owner

Nelly's Treats Boutique Bakery LLC
07.2020 - Current

Daycare Owner/Operator

Nelly's Daycare
05.2017 - 07.2022

Program Coordiator

Rennselear County ARC
08.2011 - 04.2018

Teacher's Assistant

Center for Disability Services
01.2009 - 07.2011

Bachelor of Arts - English Education

University At Albany

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