Summary
Overview
Work History
Education
Skills
Timeline
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Reneldo Rodriguez

Pa'auilo

Summary

Versatile and dynamic, with a proven track record at Westin Maui. I excel in customer service and efficient multitasking. Renowned for elevating guest experiences through expert event preparation and seamless alcohol safety management, I consistently enhance satisfaction and operational efficiency. My adaptability and stress tolerance have been pivotal in achieving and surpassing employer expectations.

Overview

2025
2025
years of professional experience

Work History

Lead Banquet Bartender

Westin Maio
  • Upheld legal compliance regarding alcohol consumption by checking identification of patrons before serving alcoholic beverages.
  • Managed cash handling responsibilities for the bar, ensuring accurate accounting and minimizing losses due to errors or theft.
  • Developed rapport with guests through personalized service that met individual preferences while adhering to company guidelines.
  • Played an active role in inventory management by ordering supplies as needed, monitoring stock levels, and minimizing waste.
  • Supported efficient service delivery by preparing garnishes, syrups, infusions, and other ingredients ahead of time as needed.
  • Addressed customer inquiries or concerns promptly while maintaining professionalism under pressure during busy periods of service.
  • Assisted in training new banquet bartenders, sharing best practices and techniques to maintain consistent service standards across the team.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Assisted with inventorying beverage stock and bar supplies.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.

Owner/ Operator

COBA
03.2017 - Current

Causal Mexican Food on the Hamakua Coast. All aspects of running a small restaurant

Server

Marriott Waikoloa
09.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Banquet Bartender

Fairmont Orchid
12.2015 - 03.2022
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
  • Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Fostered an environment of teamwork among bar staff and other event personnel, ensuring smooth communication and cooperation throughout each function.
  • Handled emergency situations calmly and efficiently such as spills or broken glassware incidents without disrupting overall event flow or guest enjoyment levels.
  • Developed rapport with guests through personalized service that met individual preferences while adhering to company guidelines.
  • Checked ID cards and verified bar guests were of legal age.

Server

Hilton Waikoloa
03.2012 - 05.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Frontera Grill
05.1995 - 10.1997

Provided seasonal support for renowned Chef Rick Bayless's acclaimed Mexican restaurant.

Education

Welding

Hammond Tech
Hammond, IN
06.1977

Skills

  • Customer service
  • Efficient multitasking
  • Setting up tables
  • Preparing for events
  • Reliability and punctuality
  • Alcohol safety regulations
  • Cash handling expertise
  • Stress tolerance
  • Making mixed drinks
  • Bar equipment maintenance
  • Professional appearance
  • Payment collection
  • Stock management
  • Adaptable work style
  • Event preparation

Timeline

Server

Marriott Waikoloa
09.2023 - 03.2024

Owner/ Operator

COBA
03.2017 - Current

Banquet Bartender

Fairmont Orchid
12.2015 - 03.2022

Server

Hilton Waikoloa
03.2012 - 05.2013

Server

Frontera Grill
05.1995 - 10.1997

Lead Banquet Bartender

Westin Maio

Welding

Hammond Tech
Reneldo Rodriguez