Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renelf F. Sanon

Fort Lauderdale

Summary

Hardworking Account Manager with 5 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

9
9
years of professional experience

Work History

Account Manager

Connection
Remote
02.2023 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Negotiated contracts with clients to maximize profitability.
  • Conducted market research to identify potential customers.
  • Analyzed client data and identified opportunities for growth.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Increased profitability and revenue by generating $567,000 in sales.
  • Developed strategies to increase revenue from existing accounts.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Resolved customer complaints in a timely manner.
  • Presented product features and advantages to potential customers during sales meetings.
  • Collaborated with marketing team to develop promotional materials for clients.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Generated leads through cold calling activities.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Acted as main point of contact in matters relating to client concerns and needs.

Floor Manager/Closer

Joey Accardi auto group
Pompano Beach, FL
07.2022 - 12.2023
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Increased profitability and revenue by generating $860000 in sales.
  • Recruited, hired and trained new hires to optimize profitability.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Demonstrated product features to align with customer needs.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.

sales consultant

Joey accardi automotive group
11.2021 - 12.2022
  • Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
  • Increased annual gross sales by 87% through closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties from lenders, and financing options that best fits customers' credit
  • Called warm leads each week to expand client base, followed by informing qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport
  • Exceptional knowledge with dealership software programs (CRM)in order to keep notes on customers and be able to appropriately follow up
  • Scheduled and attended 7 appointments per week
  • Provides sales management information by completing reports by communicating effectively with management about leads and asking appropriate questions
  • Understands inventory by studying characteristics, capabilities, and features of different trim packages and year models
  • Comparing and contrasting competitive models and inspecting vehicles
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; teaching customers about upkeep and maintenance on a vehicle and how important it is for the longevity of the vehicle
  • Thorough knowledge of product lines by staying current with competitive market conditions, prices and products; perform market analysis.

BUSINESS DEVELOPMENT CENTER
05.2021 - 11.2021
  • Answering 120 inbound calls and online enquiries a day
  • Executed 500 outbound calls each week to customers for goal of 10 car sales minimum per company request, resulting in consistently beating expectations by 13-15 weekly
  • Scheduled 50-60 appointments per week
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
  • Called warm leads each week to expand client base, followed by informing qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Front Desk Marketing

Wyndham Palm
Pompano Beach, FL
06.2015 - 08.2017
  • Discovered sales and marketing opportunities and worked closely with senior marketing director to raise presentation attendees by 50 % in the first 6 months
  • Oversaw on average of 110 guest arrival providing marketing efforts for qualified clients by consistently increasing group of timeshare presentation by 60% to maintain satisfaction and achieve desired profit levels
  • Developed direct mass mailings to guest that did not attend presentation which resulted in 40 % growth of recovery
  • Meeting marketing objective by booking on average about 15 timeshare presentation per day to meet monthly quota
  • TRAINING AND CERTIFICATIONS
  • Prehired Remote
  • Science-Based Sales Pro Current
  • From my Prehired mentors, I learned sales methodologies, tools, skills, and workflows to be at the top 5% of sales performers
  • Researched & replicated sales systems from Prehired's Science-Based Sales methodology
  • Prospected- to generate high quantity & quality of sales leads
  • Qualified - to ensure alignment between buyer and seller
  • Discovered - to dive deep into goals, challenges, and solutions
  • Advised- to uncover value/insight, create urgency, remove barriers, and close deals if there is a mutual fit between the buyer and seller
  • Science-Based Sales messaging for calls, meetings/demo calls, social media, and emails
  • Trained on many of the top CRMs, lead generation, sales automation, and productivity tools.

Education

Some College (No Degree) -

Florida Agricultural And Mechanical University
Tallahassee, FL

Skills

TECH STACK

HubSpot, salesforce, LinkedIn Sales Navigator, Outplay, LeadIQ, Slack, Huntr, G-Suite, Zoom, zoominfo, Loom, Vidyard, Crash, Calendly, Oracle callback, Sharepoint

Timeline

Account Manager

Connection
02.2023 - Current

Floor Manager/Closer

Joey Accardi auto group
07.2022 - 12.2023

sales consultant

Joey accardi automotive group
11.2021 - 12.2022

BUSINESS DEVELOPMENT CENTER
05.2021 - 11.2021

Front Desk Marketing

Wyndham Palm
06.2015 - 08.2017

Some College (No Degree) -

Florida Agricultural And Mechanical University

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Renelf F. Sanon