RENE MARIO GARZA
Production Technician
Cibolo,TX
Summary
Seasoned Production Technician bringing over 30 years of hands-on experience inspecting and testing finished products and performing maintenance tasks such as making minor equipment adjustments. Tech-savvy individual possessing outstanding safety record and documented history of increasing efficiency and decreasing costs. Well-versed in maintaining and monitoring physical inventories and creating comprehensive reports on status of operating equipment.
Overview
32
32
years of professional experience
Work History
Production Technician
Independent Rough Terrain Center
Cibolo, TX
04.2021 - Current
- Executed continuous improvement initiatives to streamline production processes.
- Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
- Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Information Technology Service Desk Analyst
MODIS/ASHLEY FURNITURE
New Braunfels, TX
11.2019 - 03.2020
- Diagnosed various hardware, peripherals, and software problems PC/Mac computers
- Knowledge of working with wired and wireless network attached devices
- Learned and utilize numerous IT programs such as Tech Stop, Bomgar, Cisco Jabber, Microsoft Outlook Exchange Server, STORIS, AIX, and DSG Reports opening and closing over 900 computer related trouble tickets in a timely manner
- Provided quick and courteous customer service over phone and in person to over 1000 company employees needing assistance with IT issues
- Provided IT personal information security for over 1000 Ashley Furniture Store employees
- First line of contact for all Ashley Furniture IT issues
- Usage of printers, copiers, scanners, tablets, laptops and desktops
- (contract ended due to COVID 19)
School Bus Driver
Waynesville R-VI School District
Waynesville, MO
01.2019 - 05.2019
- Maintained a clean driving record with a Class B Commercial Driver License
- Transported over 100 children to and from school in the mornings and afternoons
- Maintained a clean and mechanically-sound bus for the safety of the students
- Performed mechanical inspections of the bus before and after each route
- Ensured the safety of all students
- Disciplined children when required to maintain a safe and healthy environment
- Safeguarded children in the absence of parents or guardian
Electronics Technician II
GENERAL DYNAMICS INFORMATION TECHNOLOGY
Fort Leonard Wood, MO
12.2017 - 10.2018
- Maintained, repaired, troubleshot, modified and installed various electronic equipment on multiple platforms of training simulators
- Applied technical knowledge of electronic principles in determining equipment malfunctions and applied my technical skills in restoring equipment to the operation status
- Troubleshot, updated, and configured Linux and Windows-based operating systems during replacement and re-configuration of computer network systems
- Repaired complex electronic and electromechanical equipment and systems
- Ordered and tracked IT equipment by using IBM MAXIMO (Government Assessment Management OS)
Systems Support Associate
UNITED STATES POSTAL SERVICE
Fort Leonard Wood, MO
11.2015 - 11.2017
- Communicated with over 20,000 customers in response to their inquiries regarding mail regulations and procedures
- Resolved customer issues and complaints with efficiency and effectiveness
- Updated, utilized and repairs multiple USPS computer programs and systems daily, these included Retail Systems Software (RSS), Delivery Scheme-less Sortation (DSS), Change of Address Reporting System (COARS), Scan Point Management Systems (SPMS), and Self-Service Kiosk (SSK)
Equipment Manager
UNITED STATES MARINE CORPS
Multiple Locations
07.1994 - 07.2015
- Supervised and coordinated training and planning for five Military Occupation Specialties (MOS) producing schools averaging over 1000 Marine trainees per month
- Created and managed the Marine Corps annual training plan for more than 300 permanent personnel Marines attached to the Marine Corps Detachment
- Knowledge of military organizational structure, policies, procedures, automated systems, reports, spreadsheets, databases and military correspondence
- Knowledge in general office administrative and clerical procedures
- Ensured daily accountability and welfare of Marines under my charge managing all administrative matters including pay, counseling, annual leave, awards, promotions, academic progress, professional development, and punitive actions
- Supervised, coordinated, trained, and instructed eight programs of instructions taught to basic heavy equipment operators
- Led and mentored 3,000+ personnel over the course of 21 years in heavy equipment operations
- Accounted and maintained more than 5,000 principal end items estimated to be over $2B
- Managed corrective/preventive maintenance services, Annual Condition Inspections, calibrations, tools, publications, safety/hazmat, load test, licensing, warranty, parts, and supply support programs in accordance with current orders and directives
- Managed and conducted oil and oil filter changes, replenished all fluids, lubricated grease points as directed by Technical Manuals and Lube Orders for specific types of equipment
- Trained, mentored and advised an Afghan National Army company in offensive, defensive, and security operations
- Mentored and advised Afghan Army counterparts in logistical planning, administration, supply, equipment maintenance, and unit discipline
- Supervised the conduct of 4,800 missions in Iraq, equaling 17,500 operating hours and lifting over 170,000,000 tons of mission essential supplies and equipment with no major accidents or mishaps
Education
No Degree - Cyber Security
ACI Learning
San Antonio, TX 05.2001 -
A+ Certification Course -
COMPTIA’S CREATING IT FUTURES FOUNDATION
07.2019
Certificate - Environmental Technology
OZARKS COMMUNITY COLLEGE
01.2015
Skills
- Management
- Heavy Equipment Operations
- Heavy Equipment Maintenance
- Maintenance Management
- Transportation
- Safety/Hazmat
- Parts Inventory
- Customer Service
- Microsoft Office
- Operating Systems
- Field Technician
- Mobile Devices
- Office Administrative
- Training
- Warehouse Procedures
- Quality control
- Continuous improvement
- Taking inventory
- Shipping and receiving operations
- Warehouse organization
- Warehouse safety
- Stock audits
- Warehouse logistics
- Quality checks
- Logistics management
- Staff management
- Inventory replenishment
- Record keeping
- Supply chain management
Timeline
Production Technician
Independent Rough Terrain Center
04.2021 - Current
Information Technology Service Desk Analyst
MODIS/ASHLEY FURNITURE
11.2019 - 03.2020
School Bus Driver
Waynesville R-VI School District
01.2019 - 05.2019
Electronics Technician II
GENERAL DYNAMICS INFORMATION TECHNOLOGY
12.2017 - 10.2018
Systems Support Associate
UNITED STATES POSTAL SERVICE
11.2015 - 11.2017
No Degree - Cyber Security
ACI Learning
05.2001 -
Equipment Manager
UNITED STATES MARINE CORPS
07.1994 - 07.2015
Certificate - Environmental Technology
OZARKS COMMUNITY COLLEGE
A+ Certification Course -
COMPTIA’S CREATING IT FUTURES FOUNDATION