Renesha Walker
Houston,TX
Summary
Dependable and hardworking professional with experience in warehouse operations, forklift operation, order picking, team leadership, dietary services, public transportation, and customer service. Proven ability to work efficiently in fast-paced environments while maintaining safety, accuracy, and professionalism. Experienced in leading teams, operating warehouse equipment, managing inventory, providing excellent customer support, and delivering reliable transportation services. Strong communicator with exceptional problem-solving skills, a solid work ethic, and a commitment to exceeding performance expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Order Puller
RXO Logistics
Houston, TX
09.2025 - Current
- Operated forklift and pallet jacks to efficiently transport products within warehouse.
- Selected and packed orders accurately based on customer specifications.
- Conducted inventory checks to maintain accurate stock levels and prevent discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Assisted in training new employees on warehouse procedures and equipment operation.
Call Center Representative
Verizon Wirless
Houston, TX
04.2024 - 10.2025
- Responded to customer inquiries, providing accurate information about products and services.
- Assisted customers with account management, ensuring efficient resolution of issues.
- Utilized CRM software to document interactions and track service requests.
- Collaborated with team members to improve service delivery and streamline processes.
Driver
Metropolitan Transportation Authority
Houston, TX
10.2021 - 01.2024
- Operated transit vehicles safely and efficiently across designated routes.
- Navigated city streets using GPS systems to optimize travel time.
- Assisted passengers with boarding and alighting, ensuring comfort and safety.
- Conducted pre-trip inspections, identifying maintenance needs to enhance vehicle reliability.
- Coordinated with dispatchers to report delays and service issues promptly.
- Maintained accurate logs of mileage, fuel usage, and passenger counts for compliance.
- Followed all relevant traffic laws and safety regulations.
- Implemented best practices for customer service, improving overall rider satisfaction scores.
Warehouse Forklift Operator
Cardinal Health
Houston, TX
02.2019 - 09.2021
- Operated forklift to efficiently move materials throughout warehouse.
- Conducted routine safety checks on equipment and adhered to safety protocols.
- Loaded and unloaded shipments, ensuring accuracy in order fulfillment.
- Maintained inventory accuracy through regular cycle counts and record updates.
Dietary Supervisor
Memorial Hermann
Humble Tx
03.2017 - 12.2018
- Supervised dietary staff, ensuring compliance with food safety regulations and quality standards.
- Developed and implemented meal plans tailored to patient dietary needs and preferences.
- Coordinated inventory management, maintaining accurate records of food supplies and equipment.
- Conducted staff training sessions on nutrition guidelines and safe food handling practices.
Order Picker
Walmart Distribution Center
New Caney Tx
08.2014 - 02.2017
- Operated forklifts and pallet jacks to efficiently transport goods throughout distribution center.
- Selected and assembled orders accurately based on customer specifications and deadlines.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Collaborated with team members to streamline order picking processes and reduce errors.
Cashier
Walmart Supercenter
Humble, TX
05.2013 - 08.2014
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and best practices.
Amazon Warehouse
Humble, TX
12.2018 - 2022
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new team members on equipment usage and operational procedures to enhance productivity.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Implemented process improvements that streamlined order fulfillment and increased throughput efficiency.
Education
Associate of Arts - Education Administration
Lone Star College
Houston, TX07.2016
High School Diploma -
North Forest High School
Houston, TX06.2013
Skills
Picking accuracy
Warehouse safety
Loading and unloading
Shipping and receiving
Packaging and labeling
Order picking
Forklift operation
Customer service
Problem-solving
Dependable and reliable
Multitasking Abilities
Critical thinking
Organizational skills
Verbal and written communication
Warehouse operations
Packing and shipping
Product labeling
Product picking
Data entry
Cash register operations
Inventory counting
Professionalism
Goal setting
Shipping procedures
Safety processes and procedures
Certification
Medical Assistant
Timeline
Warehouse Order Puller
RXO Logistics
09.2025 - Current
Call Center Representative
Verizon Wirless
04.2024 - 10.2025
Driver
Metropolitan Transportation Authority
10.2021 - 01.2024
Warehouse Forklift Operator
Cardinal Health
02.2019 - 09.2021
Amazon Warehouse
12.2018 - 2022
Dietary Supervisor
Memorial Hermann
03.2017 - 12.2018
Order Picker
Walmart Distribution Center
08.2014 - 02.2017
Cashier
Walmart Supercenter
05.2013 - 08.2014
Associate of Arts - Education Administration
Lone Star College
High School Diploma -
North Forest High School