Alphani Volcy
Miami,FL
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
1
1
year of professional experience
Work History
Shipping and Receiving Clerk
Edithbeautystore.com
Miami, FL
09.2024 - Current
- Processed returns and exchanges according to company policies.
- Identified order discrepancies and damaged items and notified supervisor.
- Managed inventory levels through accurate record keeping.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
Customer Service Representative
ShapadPerfect
Miami , FL
09.2023 - 07.2024
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- Strengthened customer retention by offering discount options.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
GED -
North Miami Adult Education Center
North Miami, FLSkills
- Shipping and receiving
- Punctual and reliable
- Teamwork and cooperation
- Order fulfillment
- Active listening
- Adaptability and flexibility
- Task prioritization
- Stock management
Languages
French
Native/ Bilingual
Timeline
Shipping and Receiving Clerk
Edithbeautystore.com
09.2024 - Current
Customer Service Representative
ShapadPerfect
09.2023 - 07.2024
GED -
North Miami Adult Education Center