Dedicated housekeeping professional with extensive experience at Mobile Infirmary Medical Center, recognized for enhancing guest satisfaction through meticulous cleaning and effective teamwork. Proficient in bathroom sanitation and vacuuming, consistently exceeding performance standards while fostering a positive work environment. Committed to maintaining high cleanliness ratings and safety protocols.
Overview
18
18
years of professional experience
Work History
Housekeeper
MCHD
03.2023 - Current
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Assistant Manager
Subway
12.2007 - 02.2025
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Housekeeping Cleaner
Mobile Infirmary Medical Center
05.2016 - 03.2023
Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Dusted picture frames and wall hangings with cloth.