Renika Sparks

• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.

• Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
• Provided support to students with special needs, ensuring their comfort and well-being throughout bus ride.

While driving special need students I worked with the parents to meet specialized needs of passengers.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Supported special needs students by accommodating individual requirements and ensuring their comfort throughout journey.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.

• Performed medical records management, including filing, organizing and scanning documents.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Built strong relationships with patients through effective communication skills that foster trust in clinic commitment to quality care.
• Obtained client medical history, medication information, symptoms, and allergies.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Processed incoming and outgoing mail and packages according to established procedures.
• Responded to inquiries from callers seeking information.
• Handled incoming business and client requests for information.