RENISE HILL
Human Resource Manager
McKinney,Texas
Summary
Strategic HR Generalist offering ten years of progressive managerial experience In the Medical and Service industries. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing staff performance, allocation, motivation and cost efficiency. Dedicated and driven with history of success in establishing top-performing leaders within served establishments.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Learning Ambassador
Amazon
Frisco, Texas
11.2021 - Current
- Supported interaction between students during group work activities using guided conversation.
- Collaborated with demonstration team to engage large crowds.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Created, collected and recorded data on student progress to determine next steps for student success
- Assessed student needs to determine appropriate level of required support
- Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently
Entrepreneur
Café Azucar TX
06.2020 - Current
- Runs successful pop-up shop micro-catering company
- Have you enjoyed something sweet today?
- Devised processes to boost long-term business success and increase profit levels.
- Mapped income generating strategies to grow revenue.
- Generated $10000.00 in seed money through strategic partnership development and investment sourcing
Human Resource Generalist
Zalat Pizza LLC
10.2019 - 05.2020
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Implemented and supervised orientation procedures for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
- Facilitated criminal background check process for new hires.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Implemented company's first sourcing tracking system.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture
- Audited workplace, employee and management policies and procedures
- Liaised with HR and payroll to coordinate and manage employee leaves of absence
- Implemented and supervised orientation procedures for new hires
- Facilitated criminal background check process for new hires
- Managed employee rewards programs
- Liaised between multiple business divisions to improve communications
- Improved operational processes resulting in productivity increase in HR department
- Enabled transition of 500 employees from paper time sheets to electronic, eliminating manual time entry
Human Resource Specialist
Vitas Healthcare Hospice
Dallas, TX
08.2016 - 10.2019
- Regional Credentialing Benefits
- VITAS Healthcare
- Regional CVO, Provider Credentialing, Provider Clearance, Health HRIS Database Build, Orientation, Training, Benefits, Payroll Close, P Card Reconciliations, Expense Reports, Implementation, Compliance, Customer Service, Team Building, Employee Retention, Employee Recognition.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Oversaw and managed hiring process and assisted human resources.
- Implemented quality control initiatives to reduce downtime and increase revenue.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Advocated for staff members, helping to identify and resolve conflicts.
- Completed human resource operational requirements by scheduling and assigning employees.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Worked alongside global business leader to deploy new training strategies.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Business Office Manager
DB Insurance Agency
, Texas
01.2012 - 08.2016
- Simple Accounting, Office Administration, Day to Day Operations, Human Resource Core Functions, Record Keeping, Payroll, Regional Expansion, Corporate Taxes, Compliance, Sales Direct, Phone Sales, Web design
- Software use/ exposure experience – Proficient USE
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maximized cash flow through optimal billing and collection processes.
Education
High School Diploma -
Orlando Technical College - Mid Florida Tech
Orlando, FL 01.2004 - 06.2005
Skills
Leadership Progressive HR FROM 2012-present
Group and individual instruction
Lesson implementation
Trained in FMLA/ADA/EEO/WC
Customer service
HRIS Management
Data analysis
Retention
Cross training
Timeline
Learning Ambassador
Amazon
11.2021 - Current
Entrepreneur
Café Azucar TX
06.2020 - Current
Human Resource Generalist
Zalat Pizza LLC
10.2019 - 05.2020
Human Resource Specialist
Vitas Healthcare Hospice
08.2016 - 10.2019
Business Office Manager
DB Insurance Agency
01.2012 - 08.2016
High School Diploma -
Orlando Technical College - Mid Florida Tech
01.2004 - 06.2005