Quickbooks
Renisha Campbell
Admin Assistant / Accounts Specialist
Alpharetta,GA
Summary
Administrative Assistant, Accounts Receivable, Payable and Billing Specialist. Diligent Administrative Assistant, Accounts Receivable, Payable and Billing Specialist. with solid background in administrative support and office management.
Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrates proficiency in Microsoft Office Suite and excellent communication skills.
Extensive experience in customer accounts, processing vendor invoices, billing, and accurate reconciliation of accounts using QuickBooks and other accounting software.
Demonstrates the ability to resolve discrepancies, maintain organized records, and support month-end close procedures.
Committed to ensuring financial integrity and compliance while contributing strong organizational and analytical skills to team goals. Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication.
Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
20
20
years of professional experience
Work History
Project Engineer/Manager
Future Roofing & Construction
Atlanta, GA
03.2016 - Current
- Managed financial transactions, ensuring accurate and timely billing and payment processing in alignment with AP/AR workflows.
- Prepared and issued invoices, administered accounts receivable processes, processed payments, and resolved billing discrepancies to maintain accurate financial records.
- Maintained detailed records of financial transactions and prepared comprehensive reports on billing activity for internal review.
- Oversaw financial aspects of contracts, including fee payments, rental equipment charges, and income/expenses, safeguarding company interests while nurturing client relationships.
- Generated and distributed invoices to clients, ensuring precision and adherence to company policies and contractual agreements.
- Recorded and processed client payments accurately, maintaining organized documentation of all transactions.
- Monitored outstanding balances by tracking payments and proactively following up on overdue accounts.
- Investigated and resolved billing discrepancies, errors, and client inquiries, ensuring prompt corrections and clear communication.
- Compiled organized records of invoices, payments, and account adjustments to support audit and compliance requirements.
- Developed billing reports that summarized outstanding balances, payment trends, and other relevant financial data.
- Communicated with clients regarding billing matters, including sending reminders, addressing disputes, and providing updates on account status.
- Ensured compliance with relevant regulations and company policies in all billing practices.
- Collaborated with sales, customer service, and accounting departments to streamline the billing process and enhance financial accuracy.
- Provided data insights for financial reporting and performed analyses to support informed decision-making.
- Built strong professional relationships with clients, engineers, contractors, vendors, AP/AR specialists, general contractors, and suppliers.
Office Assistant
Future Roofing & Construction
Tucker, GA
01.2016 - Current
- Executed administrative duties including executive support, office management, billing and invoicing, accounts receivable processing, payroll administration, and customer care.
- Demonstrated meticulous attention to detail while multitasking in a fast-paced environment, troubleshooting and resolving customer challenges effectively.
- Navigated seamlessly between multiple browsers and application systems, including web-based platforms and intranet interfaces, ensuring smooth operational workflows.
- Utilized strong typing and data entry skills to maintain precise records and support financial processing tasks.
- Employed QuickBooks Pro and other accounting software to manage billing, accounts payable, and accounts receivable tasks, reinforcing AP/AR workflows.
- Coordinated document preparation, scanning, and records maintenance to support administrative and financial operations.
- Handled conflict resolution over the phone, ensuring adherence to company policies while fostering a positive customer experience.
Administrative Assistant/Office Manager
Dalamoi
Clarkston, GA
06.2008 - 01.2016
- This job required the following personal and professional qualities: computer, internet and typing skills. Extensive knowledge of Microsoft Office, Quickbooks, social media sites, customer accounts: receivable/payable, billing and collections.
- Other responsibilities included answering phones, data entry, filing, faxing and the ability to multi-task. Demonstrated professional phone demeanor and attitude at all times. Self-sufficient and dependable. Demonstrated ability to work independently in an low to non supervised environment. Flexible and resilient.
- Attention to detail with the ability to multitask in a fast-paced and changing environment was a must. Ability to identify, troubleshoot and resolve customer challenges.
- Ability to handle conflict over the phone- win/win attitude.
Administrative Assistant, Sales & Marketing
Terminix Service, Inc.
Tucker, GA
04.2005 - 06.2008
- Corrected and changed work orders. Resolved issues regarding installations and service calls. Performed data entry and work order modifications. Resolved order discrepancies in advance of Technicians being routed to appointments.
- Maintained contact via phone or text when Technicians are on site. Supported order modifications including rates/packages and installation charges. Ensured workflow in advance of Technicians being routed into the field. Provided operational support to Technicians; worked with both internal and external resources and maintained detailed account notes of all actions taken. Maintained daily operational records.
- Handled inbound calls from customers and technicians via (phone calls, emails, and text messages). Responsible for opening office, deactivating alarms, trusted with private information.
Education
Associate - Computer Network Systems
ITT Technical Institute
01.2005
Bachelor's - Business Administration
Georgia State University
01.2004
Skills
- Accounts Payable
- Accounts Receivable
- Billing
- Budgeting
- Accounting
- AP/AR Workflows
- QuickBooks
- Accounting Software
- Microsoft Excel
- Microsoft Office
- Microsoft Project
- MS Word
- PowerPoint
- Outlook
- Internet
- AutoCAD
- Photoshop
- Project Management
- Administrative Experience
- Scheduling
- Organizational Skills
- Records Maintenance
- Basic Office Skills
- Order Office Supplies
- Communication Skills
- Import Customer Service
- Export Customer Service
- CSR / Customer Service Experience
Skills
Accounts Payable, Accounts Receivable, Billing, Budgeting, Accounting, AP/AR Workflows, QuickBooks (10+ years), Accounting Software, Microsoft Excel, Microsoft Office, Microsoft Project, MS Word, PowerPoint, Outlook, Internet, AutoCAD, Photoshop, Project Management, Administrative Experience, Scheduling, Organizational Skills, Records Maintenance, Basic Office Skills, Order Office Supplies, Communication Skills, Import Customer Service, Export Customer Service, CSR / Customer Service Experience
Certification
- Licensed Notary
Accomplishments
- Successfully resolved customer issues.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Managed inventory and office budgeting for supplies for busy office.
- Completed payroll for staff direct reports.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- N/a
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementPaid time offWork from home option401k matchHealthcare benefitsWork-life balanceCompany CulturePaid sick leaveStock Options / Equity / Profit SharingQuote
Heaven knows we need never be ashamed of our tears, for they are rain upon the blinding dust of earth, overlying our hard hearts. I was better after I had cried, than before—more sorry, more aware of my own ingratitude, more gentle.
Charles Dickens
Software
A/R, A/P
Microsoft Office Suite
Procore
Textura
Trimble Pay
GC Pay
Flashtract
Adobe
Languages
English
Native or Bilingual
Interests
Volunteering
Mentoring
Hiking, Swimming, Fishing, Reading, Traveling, Art, poetry
In my spare time I love to enjoy the outdoors.
Timeline
Project Engineer/Manager
Future Roofing & Construction
03.2016 - Current
Office Assistant
Future Roofing & Construction
01.2016 - Current
Administrative Assistant/Office Manager
Dalamoi
06.2008 - 01.2016
Administrative Assistant, Sales & Marketing
Terminix Service, Inc.
04.2005 - 06.2008
Associate - Computer Network Systems
ITT Technical Institute
Bachelor's - Business Administration
Georgia State University
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