Summary
Overview
Work History
Education
Skills
Additional Information - Computer Proficiency
Personal Information
Timeline
Generic

Renissa Coleman

Orlando,FL

Summary

Dedicated 15 years of professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

OB Coordinator

AdventHealth
04.2020 - Current
  • Streamlined job coordination processes by implementing efficient scheduling and communication strategies.
  • Managed multiple projects simultaneously for successful completion within deadlines and budget constraints.
  • Increased client satisfaction with timely delivery of services through effective resource allocation and task prioritization. Established strong relationships with dr offices , Mid-wife , ob hosp and Charge Nurses and team members to ensure Scheduling is being place on the Epic Snap board
  • Assisted with writing job postings and job descriptions for boards.
  • Evaluated project performance regularly, implementing improvements as needed for continuous growth and development.
  • Improved office efficiency by effectively managing internal communications and correspondence.

BMT Coordinator

Advent Health Orlando
09.2018 - 04.2021
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Scheduling patient's for Chemo cycles, getting authorization to ensure patient's can received treatment
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Entered data, generated reports, and produced tracking documents, organizing patient;s charts while cleaning up records.
  • interaction/communicating with patients on a daily basis on next treatment date
  • Inventoried and ordered office supplies to maintain availability of products.
  • Monitored front areas so that questions could be promptly addressed.

Hospice Aide

American Nurses Center
06.2014 - 09.2015
  • Provides supervision, guidance for residents building activities
  • Develop and implement treatment plans
  • Assist with Daily activities such as meals and personal hygiene plans
  • Develop rapport with residents, cultivate in a safe and supportive
  • Ensure an appropriate staff to client ratio at all time
  • Follow all HIPPA guidelines and chain of commands.
  • Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
  • Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.

Immunology Clerk

Florida Department of Health in Orange
06.2006 - 02.2015
  • Effectively managed immunizations clinic schedule for ten(6) employees
  • Verified and updated client's information
  • Verified insurance eligibility; added or updated insurance information in electronic health record
  • Accurately prepared encounter forms with all appropriate information; accurately maintained daily report of all encounters forms
  • Maintained strict confidentiality at all times according to HIPAA, state and federal guidelines
  • Scheduled appointments including laboratory, provider visits, case managers, and follow-up appointments
  • Processed billing and coding insurance
  • Managed six(6) lines telephone system
  • Coordinated internal and external medical records through processing mail and proofreading documents
  • Prepared, organized, and managed correspondence, reports, and additional documents for staff
  • Conducted one-on-one counseling and/or interview client.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Education

High School Diploma -

Jones High School
Orlando, FL
05.2003

Skills

  • Administrative Support
  • ADOBE
  • EXCEL
  • Microsoft OUTLOOK
  • Microsoft Word
  • POWERPOINT
  • EPIC /CERNER
  • Scheduling
  • Strong Customer Service Skills
  • Data Analysis
  • Problem Solving
  • Decision Making
  • Multitasking

Additional Information - Computer Proficiency

Software: Adobe Acrobat X Microsoft Office Programs, Word, Excel, PowerPoint, Project and Outlook (2013).

Personal Information

Title: Health Care Front Desk Reception

Timeline

OB Coordinator

AdventHealth
04.2020 - Current

BMT Coordinator

Advent Health Orlando
09.2018 - 04.2021

Hospice Aide

American Nurses Center
06.2014 - 09.2015

Immunology Clerk

Florida Department of Health in Orange
06.2006 - 02.2015

High School Diploma -

Jones High School
Renissa Coleman