Renita Fernandes

• Know Your Customer (KYC):

1. Client Outreach Specialist (COS):

• Responsible for the end-to-end KYC Refresh process for the assigned Global Transaction Services sector. Tasked with conducting second level reviews of the Requirement Management Tool (RMT) for AMRS (Americas) and EMEA (Europe) Jurisdictions Clients.
• Reviewed the accuracy of documentation, screening, obtaining approvals from Compliance and Business.
• Supported GCIB in completing the annual KYC Refresh for its clients.
• Led client/sales communication though initial client outreach and subsequent follow-ups.
• Served as the primary point of coordination between Sales/Client and AML Refresh teams supporting the Refresh process to ensure timely and accurate compliance to policy and regulatory requirements related to AML, and other high-risk indicators and related KYC activities.

2. Document Review and Enrichment:

• Conducted Document Gap Analysis of existing customer documentation against the Banks Enterprise, AMRS, EMEA, and Global CDD standard and incremental country standards.
• Reviewed refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/Client Due Diligence (CDD) Procedures to ensure accuracy.
• Communicated with Client Outreach Specialists to gather outstanding requirements, as well as updating banking systems with detailed documentation and information for KYC cases.
• Assisted analysts by providing thorough feedback during the Document Review and Enrichment phase.
• Ensured adherence to all jurisdictional regulatory requirement related to KYC.
• System Knowledge: AWARE, Lexis Nexis, GDS

• Transaction Monitoring:
• Reviewed and accessed negative trends in due diligence reviews.
• Assisted in the investigation of alerts for an international client involving correspondent banking activities.
• Supported clients in maintaining regulatory compliance by providing transaction monitoring services.
• Delivered client requirements in a regulatory driven environment, focusing on process improvements and understanding KYC & transaction monitoring engagements.
• Identified, researched and reported patterns, trends, and abnormal behavior/unusual client activities in banking transactions for individuals and entities.
• Analyzed and investigated transactional activities related to money laundering, terrorist financing, OFAC compliance, and structuring.
• Demonstrated expertise in due diligence and investigations, utilizing screening and due diligence tools effectively.
• Utilized AML transaction monitoring tools such as Actimize, SAS, RDC, GPP, and LexisNexis to enhance monitoring efficiency.
• Served as a Quality Control (QC) member for a quality alert pod, reviewing large and complex alerts and cases.
• Provided guidance to analysts for investigative improvements, reviewing report conclusions for accuracy and potential escalation.
• Submitted QC checklists with thorough feedback for each review, ensuring high standards of quality.
• Consistently exceeded production goals while maintaining a high-quality score.

• Monitored trading activities across various business lines within the U.S. for Fixed Income products, ensuring compliance with regulatory standards.
• Detected, monitored, examined, and investigated trading activities within DB Americas to identify potential compliance violations.
• Reviewed daily firm activities to pinpoint possible violations of regulatory rule-based models and internal policies.
• Worked with different models for U.S. Fixed Income, FX, and Latin American Equity markets to enhance surveillance capabilities.
• Demonstrated in-depth expertise with customized systems utilized by the Trade Compliance team, including Actimize, Combat, and Bloomberg.
• Cross-trained staff members in Fixed Income Models and LATAM Equity Surveillance, fostering collaboration and knowledge sharing to achieve firm objectives.

• Completed daily Nostro and Securities reconciliations, conducting thorough research and follow-up on unrecognized items for assigned accounts in Singapore and Hong Kong Booking centers.
• Adhered to established procedures to ensure compliance and efficiency, aiming to reduce outstanding items.
• Identified, investigated, and monitored cash accounts with negative balances to mitigate financial risks.
• Ensured accurate matching of entries within the reconciliation system (Intellimatch) to maintain data integrity.
• Promptly followed up on the resolution of aged breaks to enhance operational efficiency.
• Provided excellent customer service by effectively communicating with stakeholders and responding promptly to queries.
• Demonstrated strong knowledge of the SWIFT application to facilitate transaction processing.
• Performed monthly GL substantiations, providing sign-off to Wealth Finance for accuracy and compliance.
• Managed the sundry losses and compensation process, ensuring timely resolution and reporting.
• Delivered losses, KCI, and breaks management information to risk partners and the Global Ops directorate.
• Prepared the Monthly Risk and Control Dashboard for Operations unit heads, highlighting key metrics and insights.
• Oversaw the Customer Screening process for Sanctions, PEP, and Prohibitions lists to ensure regulatory compliance.
• Conducted UAT testing for Avaloq, Intellimatch, and SWIFT version upgrades, ensuring system functionality and compliance.

• As a “Fund Accountant”:
• Part of the Bournemouth Cash & Stock Reconciliation Team.
• Dealing/Working on Mutual Fund Cash & Stock Reconciliations.
• Worked on ACES/SSR reconciliation tools.
• Reconciled Outstanding Forward FX Contracts & also reconciled WINS (fund accounting system) to 3rd Party Managers.
• As an “Expense Analyst”:
• Team Member on the Luxembourg Capstock & Expense Processing Team.
• Part of the migration team that transitioned the process from Luxemburg to Mumbai, India.
• Dealing with Processing & Reconciliation of Subscription & Redemption on Mutual Funds. Working on Oracle based systems and Tradenet application in order to book bulk transactions.
• Also involves work on Expense Front which performs expense processing, validation & reviews expense accruals.
• Calculation & posting of Performance Fees, Rebates and Waivers.
• Making use of systems/applications like AER/EMS to validate reports pertaining to expense booking.
• Training new joiners on the process and required applications.