Renita Rapp
North Las Vegas
Summary
Reliable professional with a diverse skill set in optometric technology, administrative support, and register management. Experienced in providing high-quality patient care, coordinating eye exam assistance, and handling appointment logistics and payment transactions. Excels in fast-paced environments, prioritizing tasks while maintaining exceptional attention to detail. Strong communicator with a comprehensive understanding of medical terminology, merchandise exchange and office procedures, enhancing teamwork and customer interactions.
Overview
18
18
years of professional experience
Work History
Stay At Home Mom
01.2014 - Current
- Manage household expenses, created detailed and effective budgets.
- Administer 4 children in specific parts of coursework, improving their academic performance.
- Volunteered at Hayden Elementary in assisting teachers with coping, filing and specializing poster billboards.
- Self-Employed
Receptionist
Precision Eye Care
Chula Vista
10.2012 - 12.2012
- Answered incoming calls from patients requesting general information about the practice and specific appointment times.
- Scheduled patient visits, follow-up appointments and forward secure medical records to primary care physicians and specialists.
- Handled the creation, maintenance and tracking of over 1,000 patient medical records.
Optometric Technician
American Best Contacts and Eyeglasses
Newport New
12.2010 - 08.2012
- Conducted pre-examination procedures such as visual acuity testing, tonometry, and lensometry.
- Conducted preliminary tests on patients, including auto-refraction and visual field screening.
- Managed patient inquiries and scheduled appointments, ensuring high levels of customer satisfaction.
- Maintained cleanliness and organization of exam rooms and equipment.
Medical Assistant (Intern)
Sentara Health
Newport News
09.2010 - 10.2010
- Greeted patients and performed routine pre-examination procedures including vital signs.
- Organized and cleaned patient areas, sterilized medical instruments, cleaned and facilitated room set up after procedures.
Cashier
Hometown Buffett
San Deigo
06.2007 - 12.2009
- Greeted customers, provided menu information, and answered customer inquiries in a professional and Friendly manner.
- Accurately processed customer payments using a range of payment methods in a fast-paced restaurant setting.
- Followed all cash-handling procedures and policies in accordance with company standards.
- Provided exceptional customer service to ensure a positive experience for every guest.
Education
Health & Medicine - Medical Assistant
Everest College
Newport News, VA10.2010
Skills
- Patient assistance
- Cash management
- Task prioritization
- Interpersonal communication
Websites
Timeline
Stay At Home Mom
01.2014 - Current
Receptionist
Precision Eye Care
10.2012 - 12.2012
Optometric Technician
American Best Contacts and Eyeglasses
12.2010 - 08.2012
Medical Assistant (Intern)
Sentara Health
09.2010 - 10.2010
Cashier
Hometown Buffett
06.2007 - 12.2009
Health & Medicine - Medical Assistant
Everest College