Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 85 pounds. Highly experienced in performing quality inspections and machinery operations.
Overview
8
8
years of professional experience
Work History
Associate
Walmart
Bloomington, UT
01.2022 - Current
Worked varied hours, days, nights and weekends as business needs dictate.
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Mentored and coached other team members to meet daily sales goals.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Provided quotes to customers for purchase of products.
Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Maintained overall safe work environment through [Action] and [Action] to reduce safety risks [Number]%.
Enhanced production of [Product or Service] by [Action] to exceed goals.
Employee
Ascend
St George, Utah
06.2018 - 01.2022
Greeted customers, helped locate merchandise and suggested suitable options.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Listened to customer needs and desires to identify and recommend optimal products.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals
Conducted new hire orientations and training sessions, and trained current employees on new equipment and procedures
Corrected employee behavior that did not reach accepted standards, and recognized performance that met or exceeded those criteria
Dietary
St Leonard Catholic Church
Centerville, Ohio
01.2018 - 05.2018
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Maintained strict levels of cleanliness for tables, floors and prep areas.
Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Distributed food during busy peak periods to drive customer satisfaction.
Reported and documented resident changes in consumption or behaviors.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
Referred patients to appropriate outpatient settings for additional diet education and support.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
Served meals to residents in accordance with established schedules and dietary procedures
Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area
Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows
Pca
Visiting Angels Home Care
Dayton, Ohio
08.2014 - 05.2018
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Planned, prepared and served meals and snacks according to prescribed diets.
Ran errands for patients, did shopping, and picked up other necessities.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Determined specific needs and provided most appropriate level of services for patient well-being.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Shopped for groceries regularly in order to keep house stocked with necessities.
Remained alert to problems or health issues of clients and competently responded.
Monitored and assisted residents through individual service plans.
Documented residents' mental status, sleep and eating patterns in medical record books.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Supported patient admissions, discharges and transfers to promote team productivity.
Collected and transported specimens to prepare for lab testing.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Answered patient assistance calls, assessed needs and offered qualified support
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
Assisted nursing staff with respiratory, cardiopulmonary and physical therapies
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Collected and transported specimens to prepare for lab testing
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
Assembled admissions pages and added new pages to patients' charts
Organized and replenished unit supplies to maintain team readiness for expected demands
Supported patient admissions, discharges and transfers to promote team productivity
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care