Reniya Bernard
Riverview,FL
Summary
Dynamic professional with a proven track record in fostering children's learning and safety at EOS Fitness, and enhancing customer satisfaction across various roles. Excels in leadership and clear communication, demonstrated through effective team collaboration and initiative-taking. Skilled in creating engaging environments and delivering premier customer service, reflecting a positive attitude and problem-solving capabilities.
Overview
4
4
years of professional experience
Work History
Kids Club Associate
EOS Fitness
01.2025 - Current
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Maintained accurate safety and attendance records.
Summer Camp Counselor
Hillsborough County Parks and Recreation
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
Team Member
Medley Club House
05.2023 - 12.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
Team Member
Chic-Fil-A
01.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established welcoming atmosphere by greeting each guest warmly.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Ambassador
Busch Gardens Tampa Bay
01.2021 - 12.2021
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
Education
Bachelor of Arts - Political Science
Florida Atlantic University
Boca Raton, FL05-2027
High School Diploma -
Jule F. Sumner High School
Riverview, FL05-2023
Skills
- Patience and empathy
- Parent communication
- Initiative-taking
- Leadership qualities
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
Timeline
Kids Club Associate
EOS Fitness
01.2025 - Current
Summer Camp Counselor
Hillsborough County Parks and Recreation
06.2024 - 08.2024
Team Member
Medley Club House
05.2023 - 12.2023
Team Member
Chic-Fil-A
01.2022 - 01.2023
Ambassador
Busch Gardens Tampa Bay
01.2021 - 12.2021
Bachelor of Arts - Political Science
Florida Atlantic University
High School Diploma -
Jule F. Sumner High School
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