Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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RE'NIYAH TAPE

Gainesville

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

1
1
Certification

Work History

IT Service Desk Intern

NeoGenomics Lab.
12.2024 - 06.2025
  • Assist users with basic technical issues (e.g., password resets, software support).
  • Log and track service requests and incidents in the help desk system.
  • Set up and maintain computer hardware and software for employees.

Education

High School Diploma -

Dunbar High School
05.2025

Skills

  • Network Security Management
  • IP Addressing and Subnetting
  • Server Management
  • Troubleshooting and diagnosis
  • Leadership
  • Effective Communication
  • Teamwork and Collaboration
  • Desktop support

Accomplishments

  • NCWIT SWFL Rising Star Recipient (2022)
  • NCWIT SWFL Winner (2024/2025)
  • NCWIT National Honorable Mention (2025)
  • JROTC Daedalian Award Recipient (2023)
  • CARRS Award Recipient (2025)

Certification

  • CompTIA ITF+
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Office Specialist

Timeline

IT Service Desk Intern

NeoGenomics Lab.
12.2024 - 06.2025

High School Diploma -

Dunbar High School

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