Results-driven Business/Data Analyst with over 7 years of experience, primarily focused on the Healthcare and Health Insurance sectors. Proven expertise working with Molina Health and the University of Maryland health systems. Skilled in Agile methodologies and leading business analysis for data migration/acquisition projects. Proficient in gathering and analyzing business requirements across diverse projects to ensure alignment with key objectives and deliver high-quality outcomes. Expertise in data collection, organization, analysis, and interpretation, with a demonstrated ability to generate actionable insights through reports and dashboards tailored to business needs.
Overview
8
8
years of professional experience
Work History
Lead Business/Data Analyst
Molina Healthcare, CA Vendor: Infosys
09.2022 - Current
Project: Bright Health Acquisition
Led the migration and integration BA efforts of 125k Medicare enrollment membership data as part of the Bright Health acquisition.
Gathered, documented, and analyzed business and functional requirements, utilizing business processes, descriptions, scenarios, business tasks, and workflow analysis.
Facilitated and conducted complex research to support business operations within the Agile delivery model.
Managed multiple squads, including Enrollment, Inbound, Outbound, and member PCP Assignment.
Collaborated with cross-functional teams, including Molina Health Plan, business stakeholders, IT, and the Bright Health team, to ensure the seamless transition of enrollment data.
Supported data loading and validation processes, identifying issues (such as QNXT to M360 sync) and assisting in resolving root causes
Experienced in generating and sending vendor extracts (e.g., ID, CVS, National, Supplemental vendor and Regulatory CMS extracts), with complex eligibility logic, to migrated members in a timely manner.
Project: Reason Code Analysis (Member Outreach) BI Dashboard
Analyzed Medicaid Enrollment Member data (834 files) for 19 states, including eligibility assessments, and identified business needs.
Elicited and documented requirements, and developed both business and functional specifications to address complex challenges and optimize business processes.
Collaborated closely with internal stakeholders, including Business and Health Plan teams, to define functional requirements for the Enrollment Dashboard (Power BI).
Acted as a liaison between business and technical teams to ensure that technical solutions aligned with business needs.
Supported the development, ongoing maintenance, and continuous improvement of the Enrollment Dashboard, ensuring accurate data validation and up-to-date reporting.
Other Projects supported: Tribal Custom Configuration and Claims Edit and MCO File Transfer Automation.
Data Analyst
University of Maryland Midtown Campus
05.2021 - 09.2022
Analyzed user and departmental data to develop reports that support the use of hospital and clinical data, improving resource management, clinical practice, accreditation requirements, and outcomes management
Designed and developed standardized and ad-hoc reports and dashboards, implementing statistical analysis to help operations leadership understand practice patterns, trends in utilization, and ongoing organizational improvements
Built analytical key performance metrics, indicators, and statistical measures for various dashboards (e.g., stroke data, moderate sedation, provider suspension)
Experienced in acceptance testing, including test scenario use case documentation, testing execution, verification, and release, and implemented practices and procedures for end-user test plans
Managed data gathering from various sources (databases/systems), analyzed, validated, summarized, cleansed, consolidated, and built master data for online reports/dashboards in various systems (EPIC, BI Launchpad, Vizient, Midas, Statit, Press Ganey HCAHPS, HSCRC, NDNQI, HARP, MIEMMS, CRISP, CMS)
Oversaw clinical quality department processes such as ongoing provider performance evaluation (OPPE, FPPE), daily reports (re-admission, LOS), monthly reports (ED dashboard, ophthalmology dashboard, hospitalist dashboard), and provided data for leadership presentations
Worked on core measure data harvesting and error handling to ensure accurate CMS data submission
Served as system administrator for Midas and Statit applications, managing users, creating/editing data sources, designing indicators, reports, and dashboards
Initiated projects, communicated, and coordinated with various internal and external stakeholders, tracked project progress, provided updates to leadership, and successfully delivered projects
Data Analyst
Howard University College of Medicine
02.2021 - 05.2021
Managed medical student and university data, including preparation, uploading, and downloading for systems such as E-value, Exam Soft, Blackboard, and ParScore.
Conducted data analysis for exam and student performance.
Utilized and maintained Microsoft SharePoint to make grades, dashboards, and rankings available.
Prepared data for student affairs to support the creation of medical performance student evaluation letters, utilizing data, creating formulas, and maintaining master data files.
Analyst Reporting
Unidef Systems LLC.
02.2017 - 01.2021
Collected data from Pioneer RX to analyze and report on patients, drugs, sales, inventory, and finance for various organizational actions
Validated data accuracy and created various reports, including Accrual System Sales Summary, Rx Transaction Summary, Sales, Claims Data, and Inventory Reports
Developed statistical analytical reports to measure the performance of products, sales, customer satisfaction, and revenue flow over specific time periods
Organized, extrapolated, and disseminated data across departments to draw conclusions about the success of current methods
Presented detailed reports on the meaning of gathered data to management, helping them identify scenarios utilizing modifications in the data
Provided application support, communication, and user assistance, addressing end-user queries
Education
Master’s Degree in Healthcare -
MG University, Kerala
09-2007
Bachelor’s Degree -
Economics/Statistics
07-2004
Skills
Requirement Gathering
Requirement Validation
Technical Documentation
Creating Jira stories
Report building
Performing testing
Advanced Excel
Data analysis
Agile methodologies
Requirements gathering
Data visualization
KPI tracking
Microsoft Office Suite
Toolsused
PowerBI dashboard
Tableau Desktop
MS Access
MS SQL Server
SQL
JIRA
MS Excel
Smartsheet
Microsoft Office products
Systemsused
QNXT
M360
EPIC
BI Launchpad
Midas
Statit
Press Ganey
CMS
CRISP
Awards
Manager’s recognition award, 2022, Director of Quality/Safety UMMS
Senior Technical Support Engineer at Hiretek Services Pvt Ltd(Vendor) InfosysSenior Technical Support Engineer at Hiretek Services Pvt Ltd(Vendor) Infosys