Renna Aday

Mobile Food Service Owner and Manager

Panic Stricken Chicken Shack

04.2003 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Maintained professional, organized, and safe environment for employees and patrons.
Controlled costs to keep business operating within budget and increase profits.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.