Rennie Johnson
Graham,NC
Summary
Human resources specialist with expertise in recruitment, policy development, and office management. Proven track record in enhancing employee relations and achieving organizational goals. Recognized for exceptional performance and commitment to exceeding expectations.
Overview
10
10
years of professional experience
Work History
Human Resources Specialist and Admin Assistant
Forma Fab Metals
Mebane, NC
10.2021 - Current
- Managed onboarding and orientation processes for new hires to enhance integration.
- Safeguarded human resource information, ensuring employee confidentiality and operational integrity.
- Coordinated meetings, including room bookings, catering, and technical arrangements for flawless execution.
- Oversaw daily office operations while maintaining organized filing systems.
- Informed job applicants regarding responsibilities, compensation, and benefits to facilitate understanding.
- Processed hiring paperwork and conducted interviews to finalize recruitment efficiently.
- Conducted salary surveys and analyzed compensation data to uphold competitive pay structures.
- Facilitated employee relations by addressing concerns and resolving conflicts promptly.
Human Resources Specialist /Business Office Manager
CS Carolina
Graham, NC
03.2020 - 10.2021
- Managed employee onboarding processes and documentation for new hires.
- Maintained employee records in HRIS systems for accuracy and confidentiality compliance.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
- Coordinated with external vendors for the provision of employee services, such as training and benefits administration.
- Trained and mentored staff on office policies and procedures.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Maintained employee records, including payroll, vacation time and benefits information.
- Ordered supplies when necessary to keep the office running smoothly.
- Attended and participated in continuing educational programs to optimize job performance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Ensured all front office activities complied with legal, regulatory, and company policies.
- Oversaw daily operations of front office, ensuring efficient and effective service delivery.
- Administered benefits programs and assisted employees with enrollment and inquiries.
Customer Service Representative
Sterigenics International
Haw River, NC
03.2015 - 03.2020
- Assisted customers with inquiries regarding sterilization services and processes.
- Maintained up-to-date knowledge of industry standards to meet client needs.
- Resolved customer complaints promptly, promoting high satisfaction through effective service.
- Developed strong relationships with customers by offering personalized support and assistance.
- Tracked orders from initiation to completion to ensure timely delivery.
- Processed payments and informed customers about billing procedures and options.
- Documented detailed records of customer interactions for efficient follow-up.
- Engaged customers in conversation to understand needs and answer product questions.
Education
High School Diploma -
Sullivan High School
Chicago, ILSkills
- Onboarding processes
- Legal compliance
- Employee relations
- Payroll completion
- Benefits administration
- HRIS management
Timeline
Human Resources Specialist and Admin Assistant
Forma Fab Metals
10.2021 - Current
Human Resources Specialist /Business Office Manager
CS Carolina
03.2020 - 10.2021
Customer Service Representative
Sterigenics International
03.2015 - 03.2020
High School Diploma -
Sullivan High School
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