
Service-driven leader with 10+ years of experience delivering exceptional customer experiences in high-expectation environments. Trusted for staying calm under pressure, managing complex scheduling needs, and building strong relationships through proactive communication and urgency. Skilled at anticipating needs, resolving concerns quickly, and representing organizations with elite professionalism. Dedicated to creating a seamless, accurate, first-class experience for every customer.
• Coach of the Year – Central District (2025)
• 19–5 record & first playoff win in 4 years
• 50+ team annual showcase; 2,000+ youth served
• Customer growth from 80 → 1000+