Entertainment with broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances.
Overview
9
9
years of professional experience
Work History
Entertainment Director, Music Director
Renoir Rodriguez Productions
03.2015 - Current
Collaborated with marketing to create and execute strategic plans for promotional, advertising and marketing campaigns.
Prepared schedule guides for stage and sounds managers to facilitate production.
Researched and recommended musical, cultural and performing acts to meet entertainment objectives.
Organized performance stage schedules to facilitate event line-up.
Guided maintenance and stage crew by delivering information to formulate event set-up.
Provided client with entertainment compilation and changed direction when requested.
Surveyed, gathered and compiled feedback from guests and submitted improvement recommendations to planning team.
Maintained communication with performers to confirm and facilitate arrival.
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Trained and supervised staff to consistently meet performance goals and customer service standards.
Cultivated strong relationships with customers to build loyalty and repeat business.
Monitored budget and expenditures, keeping facility within budget.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Developed partnerships with external vendors and suppliers to obtain quality products and services.
Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Partnered across departments to run smooth, professional events and activities.
Created and maintained detailed reports of daily, weekly and monthly operations.
Managed entertainment schedule and programming to minimize conflict and delays.
Education
Bachelor of Arts - Music Education, Music Performance
Superior Institute of Arts
Cuba
05.2000
Skills
Risk Management
Team Building
Conflict Resolution
Budget Management
Staff Training
Team Leadership
Attention to Detail
Troubleshooting
Organization
Multitasking
Calm Under Pressure
Problem-Solving
Networking
Project Planning
Time Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Entertainment Director, Music Director
Renoir Rodriguez Productions
03.2015 - Current
Bachelor of Arts - Music Education, Music Performance