Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Renona Hall

Natchitoches,LA

Summary

Objectives Professional years of hands-on experience in management, clerical, and executive support tasks. Properly versed in performing a variety of administrating tasks such as entering office data into a based system, producing, and corresponding reports, and maintaining and updating office records while remaining confidential. Excellent verbal and written communication skills. Eager and driven to make the most of skills in the field of management, receptionist, and administration by working effectively and consistently. Devoted to professional proactivity and confidence in handling tasks independently and in teams. A strong advocate for those in need and committed to providing the best service possible in any field.

Overview

13
13
years of professional experience

Work History

Medical Technician

Family Eye Care
08.2022 - 04.2023
  • Work up patients for the doctors
  • Input patients’ medical history, perform patient vision and diagnostic tests (OPOTOS, OCT, Visual Fields, Eye Pressure (IOP), OCT wellness/Macular, Patch’s, Dilate patient eyes, and prepped patients for YAG’s & etc.)
  • Teach contact lens classes
  • Optical duties: repair glasses
  • Reception duties: schedule patient appointments.
  • Maintained patients' Medical records/history information remained confidential.

Insurance Sale Agent

US Agencies Insurance
01.2021 - 11.2022
  • Assists clients in selecting insurance policies, company budget requirements, and creating client payments
  • Provided policy procedures after submitting claims, evaluate current insurance policies, and recommend additional when needed
  • Maintain all insurance documents in a confidential manner
  • Collaborate with a business professional to develop policies for group employees
  • Dell Insurance: assist with premiums and deductibles and renew policies.

Optician Technician

Louisiana Eye and Laser
04.2019 - 09.2020
  • Acquaint Inform new patients with office procedures and testing requirements
  • Obtain patient history, perform accruing visual field, autorefraction, pupil evaluation, applanation, and Corneal Topography
  • Organize/sort patients’ forms/files (wait room for data collection)
  • Clean and restock all exams/work between patient screening and eye examining
  • Provide prescription per glasses/contacts for patients and repair glasses for patients
  • Dr
  • Romine Orthodontics, Retired Location Closed

Receptionist

Romine Orthodontics
08.2018 - 01.2019
  • Manage office, collect payments, schedule appointments, assist patients with collecting necessary forms and documentation, input patient's medical history, and maintain information confidentiality at all times.
  • Handle orthodontic and dental emergencies to assist orthodontics
  • Assists with patient evaluations and future follow-ups and collects general information from patients’ insurance or payment methods
  • Make sure patients are prepped and ready before being seen by the orthodontist
  • Office phone lines; transferring calls and taking messages regarding ortho concerns (poking wires, mouth irritation, expansions, or extractions).
  • Faxing, scanning, filing, and mailing documentation.

Child Support Administration Assistant

Office of the District Attorney
10.2017 - 01.2018
  • Answer and direct phone calls, Organize and schedule appointments, client interviews
  • Write and distribute email, correspondence memos, letters, faxes, and forms, Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system, Update, and maintain office policies and procedures
  • Coordinate and direct office service, such as records, confidential documents, budget preparation, using word processing, spreadsheet, database software

Store Manager

GNC, Currently Closed Down
04.2015 - 09.2017
  • Knowledge of office management systems and procedures as well as monitoring the financial performance of the store, Excellent time management skills and ability to prioritize work
  • Complete store administration and ensure compliance with policies, conduct personnel performance appraisals to assess training needs to build career paths
  • Develop business strategies to raise customer pool, expand store traffic and optimize profitability
  • Execute recruiting efforts and training, region reduce turnovers, meet EEO requirements, ensure the most qualified candidates for hired, trained, or promoted
  • Maintain excellent inventory and accurate timeliness reports as well as keeping store conditioned to company policies

Receptionists

H&R Block
12.2009 - 05.2015
  • Handling sensitive and confidential information properly
  • Manage company database and files
  • Restored organized personnel and operational records and accelerated data input processing and retrieval times
  • Maintaining answering, screening, forwarding, incoming phone calls, providing basic and accurate information, and phone/email.

Education

Diploma -

Natchitoches Central High School

Skills

  • Filing Data entry (35 WPM)
  • Database & record management Microsoft Office: Word, Excel, PowerPoint
  • Executive & administration support Windows Vista/XP
  • Reports & spreadsheet Team building & Supervision
  • Complaint handling Staff develop & training
  • Policies & procedures manuals

Additional Information

  • Accomplishments/Awards , Business Entrepreneurs Certificate H&R Block- Client Service Professional Award

Timeline

Medical Technician

Family Eye Care
08.2022 - 04.2023

Insurance Sale Agent

US Agencies Insurance
01.2021 - 11.2022

Optician Technician

Louisiana Eye and Laser
04.2019 - 09.2020

Receptionist

Romine Orthodontics
08.2018 - 01.2019

Child Support Administration Assistant

Office of the District Attorney
10.2017 - 01.2018

Store Manager

GNC, Currently Closed Down
04.2015 - 09.2017

Receptionists

H&R Block
12.2009 - 05.2015

Diploma -

Natchitoches Central High School

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Renona Hall