RENEE RUFO
Quincy,MA
Summary
Dedicated to delivering exceptional service and support, friendly and efficient professional committed to maximizing customer satisfaction. Strong focus on providing top-notch assistance, strive to create positive experiences for every individual interacted with. Known for ability to build rapport and establish trust, consistently go above and beyond to meet needs and exceed expectations of customers. Combining strong interpersonal skills with passion for delivering outstanding service, able to contribute to success of any organization.
Overview
12
12
years of professional experience
Work History
Internship
Perkins School For The Blind, Braille & Talking Book Library
02.2013 - 02.2014
- Proofread documents before submitting them for review
- Made paper documents into digital
Cashier
Starmarket
06.2014 - 08.2015
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit
Food Manager
Seven Eleven
09.2015 - 10.2017
- Reconciled daily transactions, balanced cash registers, and deposited the earnings at the bank
- Prepared and led food service training programs to teach staff various tasks
- Promoted safe working conditions by monitoring safety procedures and equipment
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
Grocery Stocker
Whole Foods Market Inc
10.2018 - 05.2024
- I maintained a clean and organized work area to ensure maximum efficiency in stocking shelves
- Received, unpacked, and stored incoming merchandise according to company guidelines
- Inspected product quality and quantity before restocking shelves with new items
- I checked expiration dates on perishable items to guarantee freshness
- Built promotional displays for featured products under corporate marketing plans
Package Handler
Michaels Arts and Crafts
06.2024 - 12.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Dog Groomer
Alpha Dogs
06.2024 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Education
Certificate - Animal Grooming
Animal Behavior Collage
05.2024
Skills
- Customer Service
- Animal Behavior Knowledge
- Teamwork
- Highly dependable
- Data entry
Timeline
Package Handler
Michaels Arts and Crafts
06.2024 - 12.2024
Dog Groomer
Alpha Dogs
06.2024 - Current
Grocery Stocker
Whole Foods Market Inc
10.2018 - 05.2024
Food Manager
Seven Eleven
09.2015 - 10.2017
Cashier
Starmarket
06.2014 - 08.2015
Internship
Perkins School For The Blind, Braille & Talking Book Library
02.2013 - 02.2014
Certificate - Animal Grooming
Animal Behavior Collage
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