Logistics and supply chain management professional with 20 years of experience driving growth. Expertise in setting up new businesses and establishing efficient operations for seamless processes. Co-founded multiple successful ventures with a portfolio of over 2,000 partners, leveraging strong relationships and extensive networks. Committed to mentoring and fostering growth and innovation within the industry.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
RND Logistics
Jersey City, NJ
01.2021 - Current
Developed strategic plans and objectives to ensure organizational growth and profitability.
Established policies, procedures, and protocols to improve operational efficiency.
Negotiated contracts with vendors, suppliers, and partners.
Created financial models to forecast future business performance and identify areas of improvement.
Oversaw all aspects of financial management, including budgeting and forecasting.
Provided guidance on legal matters related to corporate operations.
Monitored industry developments in order to stay competitive in the marketplace.
Directed the implementation of new business initiatives from concept through completion.
Increased productivity by creating new policies, objectives and procedures to streamline operations.
CEO
S&S Brokerage Inc
Edison, NJ
01.2019 - 12.2020
Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
Managed executive team members to ensure successful execution of projects in a timely manner.
Maintained open communication channels between departments to maximize efficiency and productivity.
Recruited, trained, mentored, and managed employees at all levels within the organization.
Established policies and procedures that promoted an ethical work environment.
Reviewed current systems and processes regularly for potential improvements or upgrades.
Developed strategies for improving customer service standards throughout the company.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Signed and approved budgets for new funding and program initiatives.
Hired, trained, and mentored more than a hundred staff members to maximize productivity.
Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Director of Operations
S&S Brokerage, Inc
Edison, NJ
01.2016 - 12.2018
Directed the operations and logistics of a multi-million dollar business.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Managed day-to-day operations of a large staff in multiple departments.
Worked with over 1,500 partners in various industries to provide top-notch logistics and transportation services and solutions.
Analyzed financial data to make informed decisions on cost savings initiatives.
Provided leadership and guidance to subordinate managers and supervisors.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Developed training programs for new employees as well as existing staff members.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Negotiated contracts with suppliers ensuring best value pricing options were secured.
Ensured compliance with applicable laws, regulations, industry standards.
Prepared detailed reports outlining operational results on a regular basis.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Worked with management team to develop operational goals aligned with business strategy.
Operations Manager
Single Source Transportation
Harrison, NJ
11.2011 - 12.2015
Developed and implemented operational procedures to ensure quality standards are met.
Managed overall fleet operations, ranging from dispatch, safety, claims, and warehouse.
Managed and approved daily shipments of freight for partners.
Worked to maintain accuracy of shipment information, ensured proper tracking and tracing of loads.
Provided clients with problem resolution regarding shipments.
Analyzed data from daily reports to identify trends in production performance metrics.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Software Implementation Consultant
East West Hauling, Inc
Harrison, NJ
01.2006 - 10.2011
Developed test plans, scripts and performed system testing for software implementations.
Configured various components of the software according to the company's specifications.
Analyzed business processes and mapped them into the appropriate software functionality.
Coordinated with other teams such as development, QA, operations in order to ensure successful completion of projects.
Helped optimize load booking, tracking, and tracing, and overall facility operations.
Collaborated with external stakeholders such as vendors and third-party consultants in order to deliver expected results within specified timeframe.
Identified opportunities for improvement in existing processes based on best practices from industry standards.
Education
Master of Arts - English Literature
Tribhuwan University
Nepal
04-1998
Skills
Change Management
New market penetration
Stakeholder Relations
Policy Development
Contract Management
Consulting
Organizational Management
Business Planning
Organizational Leadership
Data-driven decision-making
Strategic Partnerships
Risk Assessments
Public relations
Business Management
Certification
Logistics Material and Supply Chain Management
Languages
English
Professional
Hindi
Professional
Nepali
Full Professional
Affiliations
I currently volunteer with a group of Nepali women in the NY & NJ area, to create Nepali cultural programs to engage the Nepali population in this area. Our biggest event is the yearly Teej festival, where we provide a platform for over 1000+ women to celebrate the festival, enjoy Nepali food and culture. We honor women who have made contribution towards the betterment of women in their community. I work with our team members to raise funds during this program and all the donations raised are given to charitable organizations within our area as well as in Nepal.
Co Founder of a non profit organization Women For Cause. The organization was formed in 2015 in New Jersey to help women of domestic violence and sexual abuse. The organ
Accomplishments
"Corporate Women Leader", New Jersey awarded by US Nepal online.com - December 2018
"Award of Excellence", S&S Brokerage, Inc- December 2017
RND A-Head Start Program Student Leader at RND Mathletes Under School Math TeacherRND A-Head Start Program Student Leader at RND Mathletes Under School Math Teacher