RENU YADAV
Perfect Smiles Dentistry
Somerdale,USA
2
Languages
12
years of professional experience
Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Work History
ADMINISTRATOR
1 Year 10 Months- Managed patient scheduling to optimize appointment flow and reduce wait times.
- Coordinated insurance verification processes, ensuring accurate patient billing and claims submission.
- Implemented electronic health record updates, enhancing data accuracy and accessibility for staff.
- Trained new administrative staff on office protocols and software systems for seamless integration.
- Developed patient communication templates, improving consistency in messaging and follow-up procedures.
- Oversaw inventory management of dental supplies, maintaining optimal stock levels to support operations.
Teller II
2 Years 1 Month- As a teller II I always pace number 1 in sales and customer service.
- Managed opening and closing times for the main branch.
- Processed sales referrals and promoted bank services and products, resulting in 300% branch sales increase.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Processed cash withdrawals.
- Trained employees on cash drawer operation.
- Increased quarterly sales by 300%
- Examined checks for identification and endorsement.
- Maintained confidentiality of bank records and client information.
- Received regional branch recognition award for outstanding customer service.
- Delivered prompt, accurate and excellent customer service.
CASHIER
1 Year 1 Month- Worked as a team member performing cashier duties, product assistance and cleaning.
- Expressed appreciation and invited customers to return to the store.
- Managed quality communication, customer support and product representation for each client.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
Bachelor of Arts - ARTS
High School Diploma - commerce
Skills
Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Customer service expert
Large cash/check deposits expert
Dedication
Quick learner
Data entry
Recordkeeping and file management
Office administration
MS office
Decision-making
Documentation and reporting
Team building and leadership
Team collaboration
Schedule coordination
Conflict resolution
Scheduling
Time management
Problem-solving
New hire onboarding
Bookkeeping
Mail handling
Timesheet processing
Operations management
Supplies ordering
Performance improvement
Financial oversight
Attention to detail
Data confidentiality
Accomplishments
- Customer Service
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
ADMINISTRATOR
Perfect Smiles Dentistry
10.2024 - CurrentRead More
Teller II
TD Bank
09.2015 - 10.2017Read More
CASHIER
ACME
08.2014 - 09.2015Read More
Jiwan Jyoti Public School
High School Diploma from commerce
Read More
Maharshi Dayanand University
Bachelor of Arts from ARTS
Read More