Renus Howson

Brigham's & Women's Hospital

05.2003 - 06.2024

Led training in sanitation and cleaning practices.
Delegated assignments and verified work quality and completion according to facility and regulatory standards.
Supervised and directed daily work of team of [Number] sanitation personnel.
Collected samples and conducted [Type], [Type] and [Type] tests.
Addressed customer feedback and complaints to maximize satisfaction.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Maintained required records of work hours, budgets and payrolls.
Trained and mentored new staff on cleaning and safety protocols.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Developed and implemented staff recognition programs to motivate and reward employees.
Established and enforced safety protocols and guidelines for staff.
Conducted regular audits of public spaces and staff work areas to maximize quality control.
Monitored staff performance and provided feedback to drive productivity.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Scheduled and prioritized tasks to staff, overseeing work completion.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Collaborated with management to develop long-term strategies for housekeeping and janitorial department.

Summary