Renwick Mollineau
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Field Force Manager
Digicel Trinidad And Tobago Ltd.
06.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Senior Field Engineer
Digicel Trinidad And Tobago Ltd.
05.2013 - 06.2018
- Improved project efficiency by streamlining communication and collaboration between team members.
- Developed strong relationships with vendors, negotiating favorable pricing terms improving overall profitability.
- Evaluated new technologies for potential implementation, staying up-to-date on industry trends and best practices.
- Led training sessions for internal staff members on relevant topics such as troubleshooting techniques or specific software applications related to field engineering tasks.
- Reduced equipment downtime with proactive maintenance, troubleshooting, and repair of field devices.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
Education
Associate of Science - Telecommunications
John Donaldson Technical Institute
Port Of SpainSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Project Management
- Staff Development
Timeline
Field Force Manager
Digicel Trinidad And Tobago Ltd.
06.2018 - Current
Senior Field Engineer
Digicel Trinidad And Tobago Ltd.
05.2013 - 06.2018
Associate of Science - Telecommunications
John Donaldson Technical Institute
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