Renyjia Hall

Fort Worth,TX

Summary

Driven and adaptable professional with experience at Studio Movie Grill and Raising Cane's Restaurants, excelling in customer service and food safety. Demonstrated ability to enhance guest experiences and exceed service quality expectations through effective communication and teamwork. Skilled in cash handling and POS system operation, contributing to efficient and accurate payment processing. Proven track record in improving cleanliness and sanitation practices, ensuring health code compliance. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

years of professional experience

Work History

Movie Theater Employee

Studio Movie Grill

07.2024 - Current

Provided assistance to guests with special needs and helped with seat accommodations.
Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Assisted with special events marketing to increase visibility and maximize ticket sales.
Worked with other staff members for smooth theater operations.
Greeted customers with smile and provided friendly, knowledgeable service.

Crew Member

Raising Cane's Restaurants

12.2022 - Current

Collaborated with team members to complete orders.
Became familiar with products to answer questions and make suggestions.
Kept food preparation area, equipment, and utensils clean and sanitary.
Operated cash register to ring up final bill and process various forms of payment.
Prepared products following restaurant, health, and safety standards and procedures.
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Worked front counter, drive-thru and other areas.
Accurately operated cash register to process customer payments.
Brewed coffee and tea and changed out drink station syrups.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Kept kitchen, counter and dining areas cleaned and sanitized.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

High School Diploma -

North Crowley High School, Fort Worth, TX

05.2025

Skills

Strong Work Ethic
Food safety knowledge
Excellent customer service
Local Attraction Information
Entertainment Events
Safety Procedures
Problem-Solving
Organizational Skills
Customer Relationship Management
Self Motivation
Payment Processing
Public Speaking
Cleaning and sanitizing
Teamwork and Collaboration
Attention to Detail
Cash Register Operation
Customer Requests
Effective Communication

Staff Training
Reliability
Health codes compliance
Customer Service
Relationship Building
Problem-solving abilities
Staff Management
Time Management
Multitasking Abilities
Crowd Management
Adaptability and Flexibility
Cash Handling
Team building
Team Collaboration
Restroom Inspection
Task Prioritization
Food Service Assistance
POS inventory system operation

Timeline

Movie Theater Employee - Studio Movie Grill

07.2024 - Current

Crew Member - Raising Cane's Restaurants

12.2022 - Current

North Crowley High School - High School Diploma,