Adept at enhancing student outcomes, my tenure at Kelly Services showcased my ability to provide emotional and special education support. Leveraging classroom support skills and a knack for social skills development, I've significantly contributed to creating inclusive learning environments. My approach combines compassionate care with strategic educational support, ensuring every student's success.
Overview
28
28
years of professional experience
Work History
Substitute Paraeducator, Special Education
Kelly Services
07.2024 - Current
Enhanced student learning by providing individualized support and accommodations for special education students.
Facilitated small group instruction sessions tailored to address specific skill deficits or areas requiring improvement among students.
Assisted with the planning and execution of field trips or special events catered to the unique needs of special education students.
Prepared instructional materials under the direction of lead teachers, enhancing the quality of lessons delivered to students.
Coordinated closely with general education teachers to promote seamless integration of special education students into mainstream classes when appropriate.
Contributed to a collaborative team environment by sharing ideas, resources, and strategies with colleagues to improve overall student outcomes.
School Bus Driver/Long-Term Substitute Teacher
Compass Charter Middle School
08.2018 - 05.2024
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Transported passengers safely along prescribed routes according to tight schedules.
Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
CNA/PCT Preceptor
Baycare Medical Center
04.2016 - 07.2018
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Daycare Worker/Driver/Cook Shift Leader
All Around the World Daycare Center
03.2015 - 02.2016
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by leading by example.
Enforced rules and managed behavior through developmentally appropriate discipline.
Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Meticulously sanitized toys and play equipment.
Distributed food, napkins, and beverages in preparation for snack time.
Encouraged good behaviors using positive reinforcement methods.
Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Customer Service Representative
Labor Ready Staffing
08.1996 - 05.2014
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Bachelor of Science - Business Administration Management
University of Ashford Global Campus
180 S. Arizona Ave Suite #301, Chandler, AZ 85225
07-2024
Skills
Special Education Knowledge
Classroom support
Social Skills Development
Emotional Support
Certification
CPR/AED Certification
[State] Driver's License
Basic Life Support Certification (BLS)
Certified Nursing Assistant (CNA)
Accomplishments
Supervised team of 100 staff members.
Portfolio
Paraeducator for the Special Education
Leadership
Timeline
Substitute Paraeducator, Special Education
Kelly Services
07.2024 - Current
School Bus Driver/Long-Term Substitute Teacher
Compass Charter Middle School
08.2018 - 05.2024
CNA/PCT Preceptor
Baycare Medical Center
04.2016 - 07.2018
Daycare Worker/Driver/Cook Shift Leader
All Around the World Daycare Center
03.2015 - 02.2016
Customer Service Representative
Labor Ready Staffing
08.1996 - 05.2014
Bachelor of Science - Business Administration Management