Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Renzo Binda

San Antonio,TX

Summary

Hands-on Banquet Manager overseeing successful set up of functions, meetings and events. Maintains productive relationships with internal and external staff and vendors to spearhead collaborative efforts. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences.

Overview

13
13
years of professional experience

Work History

Banquet Manager

Thompson Hotels By HYATT
08.2021 - Current
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Supervised and mentored kitchen and serving staff.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Increased guest satisfaction by anticipating needs and providing exceptional service during events.

Task Force- ANDAZ Maui at Wailea resort -F&B manager summer of 2022

  • working with other food & beverage managers to help oversee all the outlets in the resort doing 1500+ covers a day

Banquet Manager

Hilton Hotel & Resorts
06.2019 - 07.2021
  • Managed budgeting and invoicing for both large and small-scale events.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Planned ahead for future on-site and off-site banquet events
  • Interpreted instructions to schedule and set up events to client specifications.
  • Oversaw 35,000 square feet of event space
  • Supervised team of 35 banquet staff members and helped to resolve issues arising during shifts.
  • Directed and managed all banquet functions for 1,200-person event.
  • Coordinated multiple events throughout 5 banquet spaces, including weddings, reunions and corporate meetings
  • Hosted Banquets for SEC football teams during football season.

Assistant Banquet Manager

Hilton Hotel & Resorts
11.2018 - 06.2019
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Interpreted instructions to schedule and set up events to client specifications.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.

Banquet Supervisor

Hilton Hotel & Resorts
08.2016 - 11.2018
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Directed and managed all banquet functions for 1,200-person event in multiple event spaces
  • Liaised with catering department about event changes and implemented requested adjustments.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Set and oversaw weekly and special event menu plans.

Banquet Server

Hostmark Hospitality
11.2014 - 08.2016
  • Delivered catered food and supplies to facility for on-time set-up.
  • Smoothly circulated appetizer and drink trays around different types of events (receptions, weddings, meetings ) , offering selections to guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Sandwich Artist Shift Leader

Subway
05.2011 - 05.2014
  • Assisted customers in choosing menu items by providing food complementing information.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Led projects and analyzed data to identify opportunities for improvement.

Education

Some College (No Degree) -

Blinn College -Bryan Campus
Bryan, TX

High School Diploma -

A&M Consolidated High School
College Station, TX
05.2010

Skills

  • Employee Development
  • Guest experiences
  • Strategic planning and analysis
  • Venue coordination
  • Staff Management
  • Operational Efficiency

Accomplishments

Received the Manager of the quarter award for quarter 3 of the year 2019 from Hilton Hotels & Resorts


Received the leader of the quarter award for quarter 4 of the year 2023 from Thompson Hotels by HYATT



Timeline

Banquet Manager

Thompson Hotels By HYATT
08.2021 - Current

Banquet Manager

Hilton Hotel & Resorts
06.2019 - 07.2021

Assistant Banquet Manager

Hilton Hotel & Resorts
11.2018 - 06.2019

Banquet Supervisor

Hilton Hotel & Resorts
08.2016 - 11.2018

Banquet Server

Hostmark Hospitality
11.2014 - 08.2016

Sandwich Artist Shift Leader

Subway
05.2011 - 05.2014

Some College (No Degree) -

Blinn College -Bryan Campus

High School Diploma -

A&M Consolidated High School
Renzo Binda