RENZO ROSELL
TAMARAC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
metro by t mobile
Oakland
03.2024 - Current
- Delegated work to staff, setting priorities and goals.
- Streamlined communication channels, improving information flow and decision-making speed.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Managed risk by developing and implementing effective risk management strategies.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Cleaner
Teleperformance
NORTH LAUDERDALE
08.2023 - 01.2024
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Serviced, cleaned and restocked restrooms.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Education
High School Diploma -
I.E.P CORAZON DE JESUS
LIMA PERU12-2020
Skills
- Risk management
- KPI development
- Sales strategy
- Account management
- Communication channels
- Customer relationship management
Certification
- DRIVER LICENSE
Languages
English
Professional
Spanish
Professional
Timeline
Manager
metro by t mobile
03.2024 - Current
Cleaner
Teleperformance
08.2023 - 01.2024
High School Diploma -
I.E.P CORAZON DE JESUS
Similar Profiles
Lizbeth Almonte RosaLizbeth Almonte Rosa
Retail Sales Representative at Metro by T MobileRetail Sales Representative at Metro by T Mobile
Abriana Urena BonillaAbriana Urena Bonilla
Customer Service Representative at Metro by T MobileCustomer Service Representative at Metro by T Mobile
Guadalupe Hernandez DuarteGuadalupe Hernandez Duarte
Customer Service Representative at Metro by T MobileCustomer Service Representative at Metro by T Mobile
Kerena PrentisKerena Prentis
Senior Compliance Analyst at Lexis NexisSenior Compliance Analyst at Lexis Nexis
Christian MedinaChristian Medina
Tier II Provisioning Engineer at Hotwire CommunicationsTier II Provisioning Engineer at Hotwire Communications