Family Business Manager
Self Employed
Abra, Philippines
2014 - 2024
- Coordinated inbound and outbound shipments, ensuring on-time delivery to costumers
- Managed inventory levels to prevent stockouts and excess inventory
- Implemented process improvements to increase efficiency in the supply chain
- Managed day-to-day operations to ensure efficient service delivery.
- Fostered relationships with clients to improve customer retention rates.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Enhanced customer satisfaction, providing personalized service solutions based on client feedback.
- Optimized inventory management, reducing waste and ensuring availability of key products.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.